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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5975 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,975 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good Fit and Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these headphones way more then the beans ones. It fits more and the customizable ear tips actuallly fit my ear surprisngly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buy ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live them the sound is amazing. Love that it has noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had samsung headphones before and the sound quality is great. The noise cancelling is very effective and it was a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound just wont stay in my left ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound and were easy yo pair with my galaxy phone. But the reason I dislike is they wont stay in my ear and have popped out twice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Cpfans4, thank you for taking the time out of your day to share your candor with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to make improvements on the functionality and performance of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they aren't fitting right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" to learn how you can obtain the perfect fit. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my Buds Pro, so went looking for a replacement. The Buds2 Pro from Best Buy offered a great product at a great price. They are just what I needed, and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife. She has samsung cell. She loves it, sound and hearing are perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item maybe a month ago & they work really good people dont even notice i have them on which is the best not like Airpods that stick samsung all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid ear buds. Good functionality options with noice canceling, or pass thru. Used while traveling in aircraft and sound quality was good to listen to music or movies, and generally drown out the "aircraft noise."

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid ear bud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Used them daily in the gym and just great for everyday wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they are not the most comfortable, but they are impressive. They're pretty and they block out a lot of sound when I need them to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Clear sound and nice fit. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good listner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small. Putting them in (may press the off button), or taking them out (trying to grip them) be a little hassle. But overall they have been pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best samsung earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbubs Samsung makes, very clear sounds. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them as a gift for my boyfriend and he loves them! He says the sound quality is great and he likes the spatial audio functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, some technical issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the sound is amazing I'd say they're the best SOUNDING wireless earbuds, other then that the noise cancelling is ok, and sometimes my earbuds will loudly crackle and pop really loud but its not too much of an issue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling and active noise canceling. However, I can not keep them in my ear. Well, I was working out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Jose, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We value your candor as we improve the functionality and performance of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." Let us know if you would like any further assistance afterward by contacting Support. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Lost my other pair and just had to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good overall. The battery life last for about 2 hrs while in use but charge fairly quickly once back in the case. Cute color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    BUY WHEN ON SELL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feela good and sounds good just buy when its on sale tho and it will some times disconnected randomly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were the best I have ever owned. Wish I still had them.

    I would recommend this to a friend