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Customer reviews

Rating 4.6 out of 5 stars with 5957 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 5,957 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    samsung earbugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i got them for the water protection. great for working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this company and there headphones they never seam to disappoint regardless of what product i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SAMSUNG PRODUCTS ALL DAY OVER EVERYTHING ANYDAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yuh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good when they're on sale, still a decent buy if not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most expensive earbuds i have ever bought and they are worth every penny

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung buds pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean no disrespect as I have many samsung products but this one didnot seem it was worth the purchase comparing to other competitors. Some of the issues I noted was The noise cancellation doesnot work to full extent. The music is heard outside when I increase the volume to 70-100%. the person beside me can clearly hear and it defeats the purpose of privacy. The buds are not fitting in properly and are slipping out. Not both ears but just one ear, so there seems to be inconsistency. The version 1 earbuds was able to fit perfectly without issues and now every person has different fit but every ones fit is different

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there ShyamT, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro include Active noise canceling. When this feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling. Maybe you’re trying to listen to music and focus on some work, but there is a lot of background noise distracting you. If you enable Active noise canceling on your earbuds, less noise will get through and you’ll be able to concentrate. To enable Active noise canceling on the Buds themselves, simply touch and hold one of the earbuds while you're wearing both of them. You will hear a beep, indicating that Active noise canceling has been turned on. To turn it off, touch and hold one of the earbuds again. You’ll hear a different sound when Active noise canceling is disabled. Taje a look at, "Use Active noise canceling on your Samsung earbuds" and "Use Ambient sound on your Samsung earbuds" when you have some free time available to learn how you can utilize these features. If you find the fit for your Galaxy Buds2 Pro isn't perfect, you can easily switch out the earbud tips to ensure a snug, comfortable fit that enhances sound and call quality. Be sure to check out, "How to wear your Samsung earbuds" as well to learn how you can achieve the perfect fit. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for as long as they lasted , they would fall off my ear sometimes no matter which little plastic heads i put though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a galaxy fan great choice for everyday enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the voice quality. Perfect for tsking calls and musuc equally

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Best Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance loved the sound quality from these ear pieces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11/10!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved it!! Got it for him for Christmas it was also delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much that I am buying two more pairs, One for me to keep at work and one for my father. I know they are a little pricy but they are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and the recipient was very happy with the earbuds. Found it easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a comfortabe fit for me..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my ears, they aren’t comfortable and have fallen out several times. I use the middle size plug, if i use the smaller size, the sound is not as good. They do have a food sound however, but the fit is disappointing…I guess everything is not for everybody.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves Them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife. She absolutely loves these. Only problem is, due to the noise cancellation. She can't hear when I am talking to her. However, she does not think this is a problem. *Raised eyebrow*

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing but sadly these kept falling from my ear very easily when i run on a treadmil or do many other workout routines so i can't give them a 5

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JesseG, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your earbuds is to you usage and enjoyment We have some resources available online to help you with the fit of your earbuds. We have an article available online titled "How to wear your Samsung earbuds". You can switch out to the eartips for the larger or smaller ones included with your device. You can also perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy Pro2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but they would never stay in my ear(s) during physical activities.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JosephM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about achieving your perfect fit. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    anonymous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but will not stay in the ear like the last generation. I have to keep adjusting it in my ear cause it keeps coming out. Does not come with extra ear tips.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. This device should have come with the additional ear tips in a small cardboard box in the same area of your original packaging where your charging cable was located. We have a great article on our website to assist you with the fit titled "How to wear your Samsung earbuds" that will help you acheive the best fit and optimal placement. You can also perform a fit test while wearing your buds and connected in your Samsung Wearables App. If you did not receive all of the accessories with your purchase, we recommend reaching out to the store of purchase. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Galaxy S24 Ultra and Samsung tablet exhibit full compatibility with my earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds I have found.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and fit. Not top heavy like sony. They dont seem loud at first however once you learn how to turn up the volume on the buds themselves they are spectacular.

    I would recommend this to a friend