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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,958 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! Havent had any issues. Ive had them in the past and never had any issues outside of losing one which isn't the products fault.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds 2 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They bounce in your ear when running or walking and you can hear the noise which is distracting. When stationary they are fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them would buy again and rhe purple is just mawhh!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded Great to Start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these when I first got them. They sounded great. I didnt expect that they could be blown. Not the case. Now they are just okay. If turned up all the way, you can hear the damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sales associate was a true professional and cared

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very professional. He was eager to take care of the customers. Refreshing experience to what you may experience somewhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds so much i use them every day and i got some for my wife and she loves them also.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much. Connection to my Samsung phone on a dime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and not once have regretted my purchase. Great for gaming since they have a low latency mode. Great for cod mobile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife because she lost her old ones and loved them. Then she switched to an iPhone and I returned these and bought AirPods Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy bud pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and pairs with phone very quickly. Battery life could be better but they do charge quickly in the case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite pair of samsung headphones I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combination Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great item to go with the Samsung Classic watch. Which is exactly what I did. Great Gift. I would suggest you purchase these!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best ear buds ive owned. Music quality sound could be better but within the range i acpected. But combined with all the features they are an excellent biy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best electronic stores in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones available by samsung will always purchase samsung hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, amazing cancelation sound. But unfortunately not as comfortable as I expected. For me is almost the same as the old earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great with Samsung and my laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them with my Samsung phone. The compatibility wonderful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, fall out a lot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge fast, but don't get if you have big ears that stick out. Probably the worst set I've ever gotten, they fall out constantly, I can't exercise in them. I miss my old OG galaxy buds those fit excellently.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Deee, thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to improve the performance and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance, please do not hesitate to contact Support when you have the available time to do so. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Bud Pro2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in your ear comfortably Stays in place while in motion. I'll also say these are more than loud enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Pair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pair of Earbuds! You can costumize certain Things better than on other earbuds, id buy them again if i ever lose mine ONLY ANDROID USERS WILL GET THE BEST OUT OF THESE

    I would recommend this to a friend