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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,958 reviews
  • Rated 5 out of 5 stars

    Great item, and improvement over Bud Pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure check the fit guide from Samsung, as i had issues with them falling out till I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great customer service. Would buy from them again. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, meh.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are ok. The sound in them is weak and trebly. There isnt any base so the sound is thin. I was definitely expecting more from these. A lot more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They work well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works even better than the last one. There are lots of customization options. Highly recommended for a noisy workplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earbuds. My previous earbuds would not hold a charge very long and were not completely wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone users - Not able to use all features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start by saying that if you have an iPhone you cannot take advantage of the full features that this have. The Galaxy buds app is no longer being updated for iPhone users and you cannot connect to the app. You are able to connect it to the phone but not to adjust features that this Bluetooth has.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Alex, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. If you would like to learn more about connecting your Buds2 Pro, check out "How to connect your Galaxy Buds." Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Naught them multiple times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttttt!!!!!!! This is my 3rd pair. I work on the Docs and keeping losing 1 at a tim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item with a Great Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is hard to buy for, but she wanted to try something similar for work. She has a Samsung phone. Easy set-up and it was quick too. Works perfectly. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great protable and easy to care for I have washed them once before im not sure if they are water resistant but they worked fine after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds 2 Pro True Wireless Earbud Headphones are really great! I recommend them, you will get your money worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Ear buds Pro2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a youtuber, and listening live show during house work, so helpful device to make my life easier. thanks to bestbuy hahaha~~~♡

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they match my Samsung galaxy s23 ultra and they automatically connected once i opened it and all the features are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but dont buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, but do not buy them. All ears are different and for the price different ear piece sizes should of came with the product. Also there are no aftermarket options!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to ear buds. My only complaint is a stupid one... They tend to work themselves out of my ears while I'm eating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud dilemma

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a difficulty keeping them in my ears, i am not sure if its the design or if my ear openings are small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous! Got it for my son's bday. He is in love with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchased I had with best buy. I bought it online at it was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics store ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy and i always purchase my products from this company because they always satisfy my needs, the galaxy buds were off the chain!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound wise great,connect issues during phone calls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid, just sucks trying to get them to stay in an sometimes it won't connect during phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am visually impaired and I love that you can locate them by them beeping on the ground in order to find them

    I would recommend this to a friend