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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,958 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphone. I have had all the Samsung buds and this one is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where are they??

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds. Easy to lose tho. Glue them tk something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds 2 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Buds 2 Pro worked on my Samsung Android phone, the Samsung Buds Pro would not stay connected to bluetooth! Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!! bought as a gift and so far they haven't had any negative things to say about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad my Husband bought these for my birthday. I am very impressed with all the features and how easy they are to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is they fall out sometimes but overall work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, terrible manufacturing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound, however, before I have even finished paying them off on my Best Buy credit card the right headphone stopped working. If youre going to spend $250 on headphones I would probably suggest a different brand l

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there CollinS, thank you for your feedback on your Samsung Galaxy SmartTag2. We would be thrilled to help you troubleshoot any aspect of your device that is not functioning as intended. Please, reach out to the Samsung Support Team for assistance in troubleshooting your device. They can work with you directly to ensure you experience the full functionality of your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really gooear buds happy camper i made a good decision pretty proud of my choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are great but I wish that you can ring the case as well as the buds that would be very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy 2 pair!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, these are the best earbuds I have ever purchased(.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. My fiance loves them. My fiance says theback ground sound reducing is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my son and he loves them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my Galaxy Buds originals, however, they have a lot of issues. Often the left headphones will stop working altogether and since I got them the left microphone has not worked. I have gone all Samsung and love the brand but I think these need a bit more work. Hopefully, it is just the pair I happened to get and I can get a replacement set.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very excellent product. I'm super happy for them, I like it too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Theyre Okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of the buds are good but similar to previous versions they slip out of your air just slightly they stop playing whatever you're listening to

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Freedy191, thank you for sharing your experience with using the Samsung Galaxy Buds2 Pro. Your feedback is appreciated. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Before wearing your Galaxy Buds Pro, Buds2, or Buds2 Pro, make sure the earbud tips are attached. Wearing your earbuds properly will ensure they remain comfortable when you’re listening to your favorite content. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" if you would like more information. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive but i cant complain yet, so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair and love them! Would buy a third pair if needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are the best I’ve heard. Meets my expectations

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Femmy50, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are absolutely ecstatic to hear you are loving the audio quality of your buds and that they are meeting your expectations. If you are curious about ways and settings that may further enhance your usage of these buds, the full manual is available on our website and the Samsung Support Team can answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best investments. I love the fact that you can use either side independently

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product...................... .

    I would recommend this to a friend