Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- |
- SKU:
- 6510542
Customer reviews
Rating 4.6 out of 5 stars with 5902 reviews
(5,902 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Little headphone BIG Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been with the Samsung family for awhile, the headphones never disappoint me. This exceeded my expectations, the sound the way it fits in my ear even down to the color and how small they are amazing all the way around. to top it off 24 bit Hi-fI SOUND!!!!!!!
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Fantastic wireless earbuds for Samsung users!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these wireless earbuds! The battery life lasts a good while, and they have lots of great features and it works perfectly with my Samsung Galaxy Note 20 Ultra
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Best Earbuds!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality as usual. Highly recommend. Great volume! Nice to the touch. They wont fall out when you are running, jumping etc. You can blast your music through these and enjoy your day.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Great delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest product great price i don't think there's anything wrong on this refurbished galaxi 2
This review is from Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
That's amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ears buds that's amazing and the sound iqual too that's great
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy Buds pro2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling feature exceeded expectations!
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome for PC!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ear buds ever! 360 Audio is a game changer!
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 3 out of 5 stars
They Keep Falling Out My Ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I did not like the design. Specially I kept having issues with the buds falling out of my ear every time I tried to workout or go for a run. I know I cant be the onky one having this problem. I tried everything, switching out the inserts I even bought other inserts too. Nothing really helped keeping the buds in place. I will say this if you manage to keep the buds from falling out they work awesome. The big plus are all the features these little buds come with. I would recommend these only if you can keep them from falling out of your ear if not look else where.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendBrand response from Samsung
Posted .Greetings Soundbar, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Rated 5 out of 5 stars
Love new earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, works great,delivery was fast & on time!!
This review is from Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Decent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are really good. Very comfortable (sometimes you forget they are there). Decent microphone. Battery life could be a little better.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent for every day and everything!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUPER SOUND AND SUPER QUALITY for reasonable price!
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Everything but size is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio, look, and charge, but falls out of ears pretty easily
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and sound quality is good with good noise cancellation
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good earphones, ANC is great, wish battery life was better. In normal use, i get around 4.5 hours of battery life with passthrough contantly on, i use them while at work. They charge decently fast though so im not without them for too long.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Beautiful gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headphones, a great gift for these dates.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great wireless buds for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced older galaxy buds with these and I love them .. great sound and features 4 stars because the battery life is my only gripe.. still recommend
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Fit
Rated 4 out of 5 stars
1 of the best earbuds, but bad Samsung multi-point
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Comfortable fit Understated but attractive design Great sound quality even at 16 bit Louder than the average wireless earbuds Good ANC Clean yet thumping bass Earbuds can play independent from one another Cons: Samsung integration -requires the Wearables app on all devices for full functionality -buggy "seamless earbud connection" -Touch controls can be finicky No custom EQ Design/Fit ========== The Buds2 Pro are lightweight and small enough that they don't protrude from my ears very much. The curved outer design allows me to sleep with them on without really hurting my ears. Keep in mind, everyone's ears are different so your mileage may vary. When I take off my shirt, the Buds2 Pro don't fall out. What does happen though is that the shirt lifts my ears, which interferes with the touch controls. The medium tips fit me fine, without falling off, and they feel very comfortable. The matte black is lowkey but very attractive to me. They pair well with anything I wear, for casual or professional setting. The case was a LOT smaller than I imagined they'd be. They're actually smaller than the case for the wireless earbuds I was previously using, which I thought already had a small case. Turns out the Buds2 Pro's case has them beat. The problem with the case however is that the magnets that attract the earbuds into the case are not strong at all. A slight shake while open and upside down will have the buds easily fall out. The case's magnet that closes its clamshell is strong, however, and requires a bit of force to open. So they won't likely fall out from the case accidentally opening. It's when you're putting them back in the case where it could be an issue. Battery ======= Volume was set to a fixed 80 on my Samsung Galaxy S22 Ultra for all tests. Surprisingly, Samsung's battery claims are pretty accurate for average battery life. With my first trial, where I had ANC on but occassionally used ambient mode purposely but mostly accidentally from touching the buds: right earbud- 4 hours, 42 minutes, 52 seconds left earbud- 5 hours, 16 minutes With my second trial with ANC on but little to no use of ambient mode: right earbud- 5 hours, 19 minutes left earbud- 5 hours, 30 minutes, 31 seconds I suspect the 1st trial was under the 5 hour claim because of the use of the microphones while under ambient mode. With ANC off, on my first trial, again with occassional use of ambient: left earbud- 6 hours, 55 minutes, 21 seconds I missed recording the right earbud, but they died first. The second trial with ANC off and touch controls off to prevent accidentally going into ambient: left earbud- 8 hours, 28 minutes, 32 seconds. Forgot to record right earbud but they died first and only a little before left. So the claim of 5 hours ANC and 8 hours ANC off seems pretty fair to me. Charging ======== The buds themselves charge surprisingly fast inside their case. In just 10 minutes they went from 0% to 31%. 13 minutes- 40% 21 minutes- 59% 32 minutes- 71% 45 minutes- 82% Once hits around 82-84% charging slows down to a crawl. Then it speeds up around 94%. From 0% to 100% it took me 1 hour and 7 minutes the first time. It took me 1 hour and 14 minutes the second time. The case holds 3 full charges, and for the 4th attempt it will take your buds from 0% to 35%. While the case charges wirelessly, it doesn't do fast charging. Wireless charging on Samsung's Duo charger takes about 11 hours, despite it just being 500mAh. For comparison, my S22 Ultra is 5000mAh and charges in about 2-3 hours on the same pad. Wired charging, which uses USB-C, takes about 90 minutes. Sound ===== On my S22 Ultra using the Samsung Scalable Codec, my FLAC audio sound amazing! The first thing I noticed is that they're loud. The Buds2 Pro's 80 volume setting is like my Jabra Elite Active 75t's 100. Besides that, at the highest volume they're loud without distorting. The bass is evident and thumping but unlike some other buds, they don't sound exaggerated. The bass sounds clean with no muddy wamrth. Sound separation is excellent too. However I feel that the 24-bit audio may be gimmicky. I downloaded 24 bit audio samples along with 16 bit samples of the same song from the same website and played them with the app PowerAmp. My ears weren't able to tell the difference but they both sounded fabulous. So while 24-bit audio is a Samsung device only feature, I don't think you're missing out on much with that. I think a better way of putting it is that non-Samsung devices won't be able to use Samsung's proprietary SSC, which sound great. Playing them on my PC, which I assume uses the SBC codec, the sound was noticeably flatter/less depth. I think the most important thing about the sound with the Buds2 Pro is that it has a great neutral sound signature. With the Galaxy Wearables app, you have preset EQs, which cover a wide range of audio taste. The bass boost effectively gives you the exaggerated bass, but without muddiness. Unfortunately, for the audio-savvy, there is no EQ that you can customize for yourself. I found the 360 audio very gimmicky and don't see any practical use for it with music. For video, however, if you wanted that simulated 360 audio effect it's there. It just feels like a gimmick since the source audio isn't desgined for 360. With head tracking on, the audio balance slides according to your head position. Sometimes there is a bit of a delay in tracking your head movement though. ANC === The ANC is great for earbuds. Their main concentration is with low frequency sounds. It does an excellent job blocking out my fan, the AC, and my PC fans. It's virtually futile with high frequency noises though. Talking, crying, honking can be heard. On the NYC, I haven't found a single ANC headphones that effectively blocks its noise entirely. With the ceramic tiles amplifying the sounds, the subway is just too loud. But the Buds2 Pro does a great job of blocking the harsh offensive noise. It's dulled significantly. With music on a high volume you can block most of the sound out. Just not Showtime or the mariachi bands though. Ambient mode/Speak to chat ========================== Ambient mode works well when you just want to hear your surroundings as if you weren't wearing the earbuds. However when you start speaking, it can feel a bit uncomfortable. Your voice does sound a bit processed. Speak to chat works well and immediately but I can't find myself using it because I talk to myself sometimes, as well as like to sing along to music. Calls ===== Every call I've tried on them sounded clear from my end. When I asked the person on the other end how I sounded, they said I sounded clear. At no point was there ever any confusion in our conversation. Even with my AC on, the caller on the other end heard me clearly. The buds seemed to have made an attempt at blocking out background noise. Calls can be made and received by a single earbud without relying on the other, so you can have one still in its case. Controls ======== Touch controls can be finicky because the buds are small and rounded. If you have bad coordination, it can take some practice find the touch panel to tap. The top edge of the buds is a dead zone. Because they're touch, they're susceptible to accidental presses, sometimes from your own ears. Like if you lay your head against a wall or pillow, it pushes your fleshy ears in and can trigger the touch controls of your buds. Other than that, the controls are the touch version of controls you'd find for buds with physical buds, bud instead of pressing it's tapping. Single tap to pause/play. Double tap for next track. Triple tap for previous track. Tap and hold will toggle ANC by default. With the Wearables app, you can customize the touch controls. Tap and hold can be used to control the volume, however if you do that, the functions are fixed to their respective buds: tap and hold left is for volume down, right is for volume up. Under Labs, the app's beta features, there is "Double tap earbud edge", which you can use for volume command. However tapping the edge of the earbud itself is very hit or miss, hence why it's a beta feature. As many others on the internet have suggested, I found better success tapping that fleshy triangle part of my ears as my way of tapping the "earbud edge". Waterproof/Sweatproof ===================== Waterproofing checks out. I've cleaned my earbuds under a running faucet several times with no issues. Music will still play while in contact with water too. Rest assured it will work perfectly fine if you're caught in the middle of a rain downpair while wearing the Buds2 Pro. I had no issues with sound while sweating hard during my elliptical workouts. However, the sweat did loosen the seal of my silicone tips. Just not to the point where the buds would fall out. When I shake my head while sweaty on the elliptical, they still won't fall off. Multi-device ============ This is where the Buds2 Pro stumbles. Seamless connection is only supported by Samsung devices and it doesn't appear to be at a system level. It appears to be dependent on the Galaxy Wearables app. Unlike bluetooth's standard multipoint, Samsung's own method is a lot more buggy. Sometimes it works. Sometimes it doesn't. I can't make rhyme or reason as to why it behaves the way it does. When it does work, it works like multipoint, with the added convenience of visual notifications on the device letting you know your device connected to the buds. But it doesn't always work. Despite not being a Samsung device, a PC can benefit from the seamless connection with Samsung's Galaxy Buds app (download from the Microsoft Store). But it's just as finicky as with my S22 Ultra and Tab S8 Ultra. All top of the line flagship devices. Samsung would've been better off with the standard Bluetooth multipoint. It doesn't have the bells and whistles but at least it works reliably on an Android system level. Loved the Buds2 Pro and would recommend them.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
All around awesomeness
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all samsung portable devices and this works seamlessly with them. Much better than the earbuds i had previously. They also work with my non samsung tv when i dont want to wake my spouse.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Easy to link to smart phone. Noise cancelation comes in handy in gym while working out. Reduces the ambient noise in background.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Good option
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to go through headphones fast. So far these have lasted 3x as long as last pair. The case does not hold a charge as long as desired but the impact is minimal.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend










