Customer Ratings & Reviews

Customer service provided by Mathew. He is truly an asset to Best Buy North side. Mathew is patient and knows his products. A very professional sales man.

I mean they're really good in quality, the earbuds aspect could be better, but thats an general problem I have with all earbuds and perfecting fitting in my ear without falling. Sound quality and app use is amazing though

I love the buds. Packs a mean punch in the bass and treble department.

They're comfortable to wear and don't hurt my ears and stay in. The noise cancelling and 360 head movements features are great.

Took some getting used to the active noise canceling,but overall, theyre a phenomenal set for someone who wants to stay with Samsung products. Great sound quality.

I love these headphones. Theyre quite the upgrade from the first generation!

Surprisingly good noise canceling, worked amazing even at a large indoor convention. Great for people with noise sensitivity at public spaces. Great music quality and connection with my Samsung phone.

Great quality and very comfortable. I use all day at work with no pain or discomfort.

Got these for a gift and they are amazing if you have a Samsung galaxy phone these work amazing!

Works great with my Galaxy! Would recommend for sure! Great sound quality!

The pro versions of the ear buds are significantly better quality than the normal, a soft matte textured case, the inside is as matches and the earbuds are pleasant to touch with a good grip to them. The sound quality is consistently better, the non pro's are fine, the ANC is definitely smoother. Battery life is a decent amount of time as well. Highly Recommend.

Great headphones. Lost my other pair and just had to replace.

Great product! Clear sound and nice fit. Would highly recommend

I've always had problems with earbuds of all kinds and brands so I never messed with them so when I was getting a new samsung I did some research on these buds and I decided to give it and shot and they are the only buds that actually fit and settle perfectly in my ears and don'tbother me so much, sound quality is amount the best out of all the headphones I've had over the years and has awesome additional features

Excelente me encantó se escucha de maravilla gracias

The quality is good and this has a good deal of features for Samsung users, but I'm mostly concerned about how weak the cast magnets are. I had the lid fall open and have lost a bud multiple times. Samsung no longer allows you to buy a single replacement either. These also did not stay in my ears well and I had to buy Comply Foam tips. Also, where is Bluetooth Multipoint support. You can only use multiple devices if they are Samsung and linked to the same account. This seems like a basic feature other brands have had for years. I would not recommend these if you're not already in the ecosystem heavily.

Great clarity and bass response. Fit well right out of the box, didn't need to change the rubber piece. Can use them with any BT unit but allows more features when used with a Samsung phone.

Great headphones. I received them as a gift. Sound, comfort and quality are solid. Noise canceling is good. Price and battery life could be better for the price. Getting about 3.5 hrs pretty standard for any buds. I usually buy buds under 50 dollars

Having come from using the Galaxy Buds + and the original Galaxy Buds Pro, I have to say I'm a bit dissapointed in this offering. For $200, I get less battery life and a much quieter earbud than before. Also, these seem to have a much tougher time pairing with my phone than previous models which were always instantaneous. I will say the Active Noise Cancellation and ear feel are better than the previous Pro model, but I dont understand why Samsung decided against some sort of wing to help the buds stay in ear better. They are ok, but Samsung definitely could improve these a lot, especially with what they are asking for them.

I bought these and absolutely love them! Honestly these are the best earbuds I've gotten in a while!