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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5957 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,957 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and sound. Stay on and dont fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of ear buds! I was afraid of them falling out but they fit just right! My daughter lost my pair and I had to settle for something cheaper and it made me relize how much I miss these ear buds...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Don't stay in ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit well in my ears at all. I tried foam tips to and they still would not stay in my ear. They do sound great though. I ended up just buying airpods instead and those fit perfectly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Dylan, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung Galaxy earbuds." Let us know if you have additional feedback for us or if you would like any further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Battery Life Limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good noise cancelling, small case and low profile in ear buds. BUT..... poor battery time between charging. unable to get more than 3 and a half hours before the beeping starts. The earbuds have been charged a minimum of ten times. The case has been recharged at least three times. The earbuds are rated for five hours with noise cancellation. That is a minimum acceptable time between charges. The earbuds are small, so the battery is small but who can tolerate such a limited power cycle? Plan to return earbuds as defective.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GaryO, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you with the battery of your device. We have an article available online titled "All about your Samsung earbuds’ battery life". You can also work directly with the Samsung Support Team for additional assistance if necessary and to review all options available for a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my nephew. Loved galaxy buds when I had a Samsung phone. Better acoustic that air pods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earbuds I've ever owned! I connect to my Samsung phone, my PC, my MacBook, My switch, even my Samsung TV so I can watch a show while my spouse reads! Easy functionality and great sound quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, worth every penny! Can find either earbud if lost with gps on ear pods and case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using airpods for a few years and when I made the switch to Samsung I was worried it was going to suck. Thankfully, the sound quality is excellent and the transition from my tab s9 + to my phone is seamless. Loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones Ive ever had!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and I love the different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All that and more!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life ended up being better than expected and all the features worked as intended! Great product. Only thing that i'd suggest as an improvement is sometimes the earbuds don't display calls through my earbuds (even though i get other sound - such as spotify etc).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ms. M. Watkins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence SOUND, beautiful color, fit very great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Music master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome they really work well sound great fit ears well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These install seamlessly, work great, and sound terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds ive ever purchased. If youre shopping around for a pair, stop now and buy these. You wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , los mejores audífonos que he comprado

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality, fits good. Phone call audio hears surrounding area. Not a fan.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loved them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, good battery, absolutely love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still loving them.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 7 months ago. Use them daily. Sound is still very good, simple touch controls, great and I mean GREAT sound reduction. Love the lost device locator as I sleep in mine. 4 star is due to fit. The weight I think makes them easier to drop out of my ear sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Seamless Samsung Superiority

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, LOVE these buds! From the active noise cancellation (which is amazing) to the quality of the sound... great for podcasts while cleaning around the house... listening to music, etc. I've even used them to take naps in, due to noisy upstairs neighbors (though I don't recommend sleeping on them for hours and hours).

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi daughter love she use all time Fit perfect and light

    I would recommend this to a friend