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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5957 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,957 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old earbuds died and I wanted a new one. This one matches my phone color and it fits well without hurting my ears. Sound quality is great and so are the other features like noise cancelling and etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is my second pair!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much we needed an extra pair. The sound quality is better than most. It also came with a few extra ear cushions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds, but they fall out easily.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are good, but the redesign is not so great. The Buds 2 Pro shortened the stem of what is placed in your ear, so they fall out more than the Buds 2 do. The media sounds great, and calls are clear unlike the Buds 2 which cuts out the audio over a phone call.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You won’t be sorry! Quality earbuds!!! Buy them!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is so happy with these!! It made my day to get them for her! She can take care of other business. while she is on the phone or listening to her music. It was the perfect gift!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought for my son.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Great sound and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best headphones i have ever had. they fit perfect and sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fit better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the earbuds. I like these better than the other brands. They fit my ears better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Bummed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I love the sound quality on the earbuds especially the talk option where it registers your jaw movement and softens the sound so you can have a conversation without taking them off. The battery life is amazing i had them on for 12 plus hrs and i still had 60% on the buds and a full charge on the case. My only issue is no matter what end i put i cant get the earbuds to stay in my ears. None of the ends fit which is a bit of a bummer because I cant walk comfortably with them on outside in fear of losing them if it falls out. Although it doesnt fit me i highly recommend it for anyone looking for clean sound and great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds not expecting much. They ended up surprising me with what you can get in such a small package. Overall, I think they were a good investment for my money. If I lost them I'd likely buy the sames one's again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I've ever had!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i ever had. The noise cancelation feature is also the best I've ever heard. Very very happy with these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    The only wireless earbuds you need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable fit and amazing noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. The sound quality is amazing. I use them for the gym specifically and the noise cancelling works great for all of the equipment noise around me. The only thing that I do have a small issue with, is that the earbuds come loose and I have to jam them back in my ears every 10 minutes or so.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great used them since launch my son uses them now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but don't stay in place

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They sound great and they work well. The only thing that irritates me is that they do fall out when I bend over or move too much. I've tried using the different size pieces and none of them keep them from falling out with activity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Galaxy Phone you need these! They work like you always hope earbuds should work your phone. They sound way better than the last version, so glad I threw my old ones in the washing machine and had an excuse to get these!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I<3smsng

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are by far the best buds I've had so far. Better than Apple buds pro (to me). Unfortunately :~( I had to return them because the design cut my ears. Otherwise it would be a *****s.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not the best buds I had but deff the best headphon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great battery life, love how they fit only downfall is when using with an IPhone many features aren’t available but not to fear just bought a galaxy s22+ after having my first and last iPhone for the past 2 years. Excited for everything the app and interfacing with a Samsung phone goes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Buds.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. Great sound. New technology to me, so difficult to figure out how to work them. Asked my grandson. Previously had only used earphones. The sound w/ the buds is 110 times better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved these as a Christmas gift. She loves the feel and comfort of the ear buds.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    I wouldn't buy them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, especially when using an iPhone. Some functions don’t work properly — for example, I can’t skip songs using the touch controls, and they don’t automatically sync when connecting to the phone. Overall, not the best experience outside the Samsung ecosystem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey User316862, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. Check out, "How to connect your Galaxy Buds" if you would like to learn more. If you would like further assistance afterward, please do not hesitate to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung