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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,958 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds in have ever had and I prefer them to my new Buds3 Pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good things

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound and are super easy to use with my samsung phone they are for sure a step above the original version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they sound good i would buy them again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and sound is good very helpful Noise is good.Best Buy give good offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Use everyday! Works well. Would def recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and you can hear very clearly and loud. At first right earpod didn't stay charged to long watched a youtube video to fix the problem. They work correctly now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves them!!! It not only has great sound but it automatically connects to her samsung smart watch when she cuts it on! Great design by the way SAMSUNG IS KING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    You won't regret!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had galaxy buds and these are by far the best ones they've made. There also a lot more comfortable, I can wear them for hours and my ears dont feel sore after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've decided to upgrade my previous galaxy buds (they've stopped working properly after about 4 years). Naturally decided to buy the next generation, which was at a bargain price. Very happy with them so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy ear bud review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are really nice, the integrated options for Samsung devices are awesome and the noise canceling works very well

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    LOMBERE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed. First time buying ear pods and I love the fact they are my favorite color...purple! The functionality is superb. As i use them more and get to know the product better , i will have more to review later. Very happy with my purchase, but a bit over priced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling feature works very well. I use it while traveling. I can watch or listen to what I want without outside noise. Even when not listening to anything the noise canceling allows me to not be distracted by other passengers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buys.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of my favorite headphones since the daily use and the sound and cancellation of noise are also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones... amazing noise cancelling... also the ambience mode is excellent, helps you to stay alert to your surroundings..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Nice but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality. Battery lasts. Only problem is they kept disconnecting from the phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking the time to reach out to us, Stacey. We always look forward to hearing from our valued customers. We see that you reached out regarding the Galaxy Buds2 Pro. With its revolutionary 24-bit High Fidelity (Hi-Fi) audio, your listening experience with these wireless buds will be unlike any other. Every high treble and deep bass will be heard and felt as you immerse yourself in 360 audio. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro disconnect from your phone often, it may be due to a poor Bluetooth connection or because you are wearing the earbuds incorrectly. You should check that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that your earbuds' software is up-to-date. We encourage you to check out our article "Galaxy Buds won't stay connected to phone" for options to help troubleshoot this. If this continues to be your experience, please do not hesitate to reach out to us at Support. -Kelvin Samsung

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbud2 pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so perfect and durable to use at anytime and any where

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Ambient sound is hard to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep emitting a high frequency sound from a directions very uncomfortable other than that Very nice. They dont really fall out like other people have said and i have small ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    First Time User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this type of device before, so unable to compare it with other brands. It functions well to block noises and to listen to music. It is convenient for phone call and reply. It can be adjusted easily over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to these from the Galaxy Buds+ - world of difference, sound quality is great, I bring them with me everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are not only comfortable but also great for noise cancelling and in depth sound

    I would recommend this to a friend