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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,958 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to the active noise canceling,but overall, theyre a phenomenal set for someone who wants to stay with Samsung products. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love These

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lightweight earbuds! Phenomenal sound, compact design, and gorgeous look. These have crystal clear sound, and register to my devices flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Weak sauce

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, the size is good but NO noise cancelation. Not good for movies or being on the phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Scarsella, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a moment to review, "No, low, or poor audio quality on Samsung earbuds" for some helpful troubleshooting steps you can take on your own to help resolve what you may be experiencing with your Buds2 Pro. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    BEST FOR MY EARS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kove these things. Theyre smart. Water resistant and never fall out of my ear. I always buy these buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Caution to buyers about lost buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and this has a good deal of features for Samsung users, but I'm mostly concerned about how weak the cast magnets are. I had the lid fall open and have lost a bud multiple times. Samsung no longer allows you to buy a single replacement either. These also did not stay in my ears well and I had to buy Comply Foam tips. Also, where is Bluetooth Multipoint support. You can only use multiple devices if they are Samsung and linked to the same account. This seems like a basic feature other brands have had for years. I would not recommend these if you're not already in the ecosystem heavily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, but not able to used noise cancelation with one earbud. Sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good earbuds for an android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome heads phone and comfortable for work and at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for everyday listening

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds Pro 2 deliver perfect sounds when adequately placed in ear, however have noticed that they tend to shift with intense workouts and sweating. Have not fallen off while exercising but definitely feel them might at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbud pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!the sounds is perfect for me you all should one too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice headphones

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these earbuds for over a year and they are great! I like the adjustable ear pieces and the noise canceling aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and after 2 years, it is still working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are clear, offer many improvements to the older versions. They are worth the money if you like blue tooth headphone. They offer features that make it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and sound is amazing. Only downside is during a workout the left bud slides out. I haved found an x-small silicon tip replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the buds collection don't waste time with the other options if you are going to use alot daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 across the board

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and amazing build quality, but dont listen to negative reviews if you are a samsung owner. These are phenomenal with the S23 Ultra and its added features from last generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound just wont stay in my left ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound and were easy yo pair with my galaxy phone. But the reason I dislike is they wont stay in my ear and have popped out twice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Cpfans4, thank you for taking the time out of your day to share your candor with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to make improvements on the functionality and performance of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they aren't fitting right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" to learn how you can obtain the perfect fit. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good set of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit great sound what more could you ask for. Didn't have to buy extra ear tips for these or anything, they were fantastic out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds fit nicely without irritation. The function is nice when it stops playing audio when you start talking, then it starts again in a little while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Run dont walk!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to these from using Jlab earbuds. I absolutely love the noise cancellation. These have forever changed my listening experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for work or gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on battery easy to charge. I have been using them for work and at the gym.

    I would recommend this to a friend