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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 5,958 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good listner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small. Putting them in (may press the off button), or taking them out (trying to grip them) be a little hassle. But overall they have been pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good Fit and Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these headphones way more then the beans ones. It fits more and the customizable ear tips actuallly fit my ear surprisngly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had samsung headphones before and the sound quality is great. The noise cancelling is very effective and it was a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound volume was much better than the Galaxy Buds Live which should be expected given the price difference. I did not like the touch controls for the noise cancellation. The battery life was good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them as a gift for my boyfriend and he loves them! He says the sound quality is great and he likes the spatial audio functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they are not the most comfortable, but they are impressive. They're pretty and they block out a lot of sound when I need them to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good in that they tell you how much charge they contain. And the box charges them. However, they keep cutting in and out. I've tried several pads to make them fit well in my ear and they don't fit well. If I move my head and the buds move they will cut the sound off or go to a poor sound quality. I like Samsung products but I would not buy these buds again. I don't recommend them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rhett, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any aspect of your device that is causing frustration. We have two articles we think will be especially helpful to you titled "Galaxy Buds disconnect from phone often" and "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, you can always reach out to the Samsung Support Team for any additional assistance or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Definitely improved from buds 2. Cant wait to try buds 3 pro!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They Keep Falling Out My Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I did not like the design. Specially I kept having issues with the buds falling out of my ear every time I tried to workout or go for a run. I know I cant be the onky one having this problem. I tried everything, switching out the inserts I even bought other inserts too. Nothing really helped keeping the buds in place. I will say this if you manage to keep the buds from falling out they work awesome. The big plus are all the features these little buds come with. I would recommend these only if you can keep them from falling out of your ear if not look else where.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Soundbar, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome product. I am using last 2 years, sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they're loud theyre pretty and theyre easy to use and comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    True Wireless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds kept falling out of my ear. Bud tip was changed. Quality on sound was outstanding

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DarkDeity, thanks for taking the time to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like any further assistance or if you have any questions for us, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item maybe a month ago & they work really good people dont even notice i have them on which is the best not like Airpods that stick samsung all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid ear buds. Good functionality options with noice canceling, or pass thru. Used while traveling in aircraft and sound quality was good to listen to music or movies, and generally drown out the "aircraft noise."

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Senpai papi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones they are the best for what they need to be I’m exited

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the absolute best headphones I have ever owned! I absolutely love these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    easy set up and very comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and very comfortable in the ears. easy to connect to the phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are sleek and have pristine sound quality, the noise cancellation works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a bad product, not that much better than buds2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they would be significantly better at noise canceling and sound volume than my buds 2 which I am happy with, And though they are very good as are my buds 2, it was not worth the extra money to upgrade from the normal buds to the pro... I'm hoping the buds 3 pro will be significantly better at noise canceling and overall volume.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamO, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Please feel free to reach out to Support if you would like to provide additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. This is my 3td pair and i am very happy with my purchase.

    I would recommend this to a friend