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Customer reviews

Rating 4.6 out of 5 stars with 5944 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,944 reviews
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ive ever owned have had multiple over the years and i think samsung has outdone themselves with these. If your looking for the best look no further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ear buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the ear buds. Never owned any ear buds. Pleasantly surprised on the clarity and ease of use. Would recommend the ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are awesome and very easy to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good volume I bought the purple ones they looks great I watched several you tube videos before I decided which ones to buy so I did the work for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like that I can hear outside noise when I have both headphones in and they match my wife's phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds2 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product and also de shipment was very fast. I will continue buying at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Irritating earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but they irritated my ears, so i had to return them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha SamsungUser, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers, while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Experiencing discomfort with earbuds—whether they're too tight or too loose—can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. Take a moment to review, "How to wear your Samsung earbuds" when you have some free time to learn how to achieve that perfect fit! If you would like further assistance or if you have any questions for us, feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    I enjoy them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this item. Since i had them ive been able to walk around at work listening to my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple Passion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the notifications tell you when you're getting a message.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds 2 pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling feature is perfect for a busy setting and easily calms me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of earbuds ive ever owned. Functionally and ergonomically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy in this store you find everything you are looking for and the attention is the best 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds so much! I love all the cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work great. A little hard to make them fit but I've had that issue on many earbuds...probably I have a weird shapped ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds pro 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have never had problems I love them,They are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    wish I didn't drop my bud pro™ 1 in the terlett

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but I'm not a fan of the extra features - 1. Food crunch activated volume control 2. Aerodynamics 3. Geriatric Bluetooth

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Mike, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you with what you may be experiencing with your device but without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Awaome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best galaxy bugs yet to date. I like how they can detect to see if both bugs fit your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 2 pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing!! exactly as described on package and samsung is exactly what you get plus more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Are you listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality I zone out when these are be used i hear nothing else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. The ambient sound allows me to easily hear other people and get right back to jamming to my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! Great for work and walking about. The noise canceling is excellent.

    I would recommend this to a friend