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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5905 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 5,905 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound and they stay in my ears better than the other galaxy buds pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Noise Canceling is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alex

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing excelente compra y el precio mejor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Wanted black , but only purple in stock. That's okay, easier to find if misplaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so far but when i wear them i am nervous im going to drop one and lose it. This is my first set of wireless ear buds and i feel like i cant get any of them to stay in my ear. I loved the akg wited earbuds that came with the samsung s10+ but they would fall out also. I feel like once an hour i am adjusting them and i dont have a clue how someone could run with any earbud in there ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of all

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever!!! It works so perfectly. You cannot loose these buds...maybe only if it's stolen. But you will still know where it is. You can actually find it easily. Trust me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good choice..!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a replacement for my wife's old headset. They work really well..! Sound quality is nice, good battery life, the only critique i have is they dont quite have the range of her old one.. she used to be able to leave her phone on the charger and walk all around the house. Not that big a deal but someone out there may need that information. Overall, really good buy, and in purple to boot..!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my Son. He is very impressed by the sound quality and overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these second pair i baught. The only bad thing is they fall off easily in certain activities but wth a beanie they stay in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always use regular headphones, Iwas talked into these, best money i ever spent they spund amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and enjoy the quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great, comfortable set of true wireless earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I'm sure everyone has their favorite brand & model (with their favorite features) when it comes to true wireless earbuds. I definitely do! My favorite set from a well-known audio device brand has been great for me for the past 2.5 years. I use them daily, mainly for online meetings/calls for work (as I work from home and am on a lot of meetings) but will also listen to music. I've tried several others (even within the same brand), but none have come close to matching everything I like about them. Samsung is actually another favorite brand of mine, but the only audio devices I've ever gotten were HM3500 Bluetooth headsets (which also had a plug-in to nicely turn it into "wireless" stereo earbuds), of which my last ones are still working 11 years later. So, with them coming out with the new Galaxy Buds2 Pro, with an updated design compared to the previous model, I decided to see if these could overcome my high expectations for true wireless earbuds and change my mind for my earbud favorite brand. While I do have an Android phone, it is not a Samsung (but I will probably eventually get one as my brand, which has been my favorite for the past 9 years, no longer manufactures mobile phones). That being said, after installing the Galaxy Wearable app, connecting to the Galaxy Buds2 Pro was very easy! It did prompt to install the Galaxy Buds2 Pro Manager plugin, which was quick enough. Through the Wearable app, every configurable item is available. Well, I say that, but there are some items that are only available when connecting to a Samsung device. Those features, such as 360 Sound, I was able to still try out, after connecting to Galaxy Tab 5se tablet. But more on the app/configurations later. When needing to change which device to connect to, just going into the Wearable app on the target device and tapping Connect, and it handles the disconnect from the other device and connecting to the target one all at once. I like being able to do this whereas on all others, I basically need to turn off Bluetooth on the one it is currently connected to, go into Bluetooth settings on the target, and start the connection. One thing I really would have preferred with these would be to have multipoint/A2DP connections, so I can have them actively connect to two devices at the same time (like I do with my other earbuds, where they are always connected to my work laptop and tablet so I can use either for my meetings). I'm hoping they add that in a later firmware update. I still connected them to and tried them out with just about every device I use, from my home computer to my new Galaxy Watch5 Pro. The Buds2 Pro have a little refreshed design, opting for not completely curved in every aspect. Overall, they have a lower profile while wearing, but only slightly lower than my other earbuds. The outside is still fully curved, but the top part that fits along the ear is like a little flat plateau. I imagine this allows them to be removed a little easier than before. However, I still find them somewhat more difficult to remove with the rounded outside design. I have to kind of "dig" them out from the top. While not extremely horrible, not exactly what I prefer (my other have a design to make it easier to grab on the outside portion to remove them). There still are no physical buttons, just touch/tap/hold on the touchpad on the outside curve. Single tap on either will play/pause (or answer a phone call), double tap will go to next track (or decline a phone call). Triple tap will go to the previous track. And by default, long-press will cycle between ANC on and Ambient sound. The long-press can also be configured to control volume (up for right, down for left), start Bixby, or start Spotify. If desired, any of the tap or hold actions can be disabled in the Wearable app. So far, once I put them in, they will stay in. Surprisingly, the initial ear gels worked fine for me (I will usually need to change the right one to get a good fit). They also really don't need readjusting while wearing them (which is good, because it is almost guaranteed that the touch pad will get activated). That is unusual for me as well, since almost any other earbud I've tried eventually starts coming out and I need to push it back into place (even my favorite ones, although not as often as the rest). This was officially, fully confirmed when I was wearing them during yardwork and didn't have to keep pushing them back into place every few minutes (never even touched them). Also, after a few days of extended wear, I can say that they stay comfortable. The audio qualities are great! After playing around with the different equalizer settings, the sound is very good!! If has very rich bass (on the "Bass boost" equalizer setting, which doesn’t set the bass as high as I normally have it, but it still sounds good). All my music I listened to sounded great. In fact, there have been several subtle music patterns in a few songs that I had never heard before that I was able to discern with these. Another good equalizer setting for music is "Dynamic" (if wanting a tad bit more treble). I would have liked for a customizable equalizer, but I guess either of those other two will do for me. I also found that the sound (and bass) is still very rich at lower volumes (I am trying to not have the volume up as loud as much as possible nowadays to try to protect my hearing). The Active Noise Canceling is probably the best I've experienced, although it does seem to have slight issues with filtering out higher pitched sounds/higher frequency. While it does seem to block out probably 98-99% of the sounds, but you will still hear a light click or clank (such as a yard trimmer line hitting something hollow). While doing yardwork, I could barely hear my lawnmower (it is battery operated, but it still isn't extremely quiet). One nice feature is that if one of the earbuds is taken out, it turns off ANC in the remaining earbud. The only sound issue I've come across so far is in a couple of web conference calls, I kept hearing light "pops" every once in a while some people where speaking, and the volume was not turned up very much then. A feature in the app that compliments the ANC is Voice Detect. When turned on, if it detects your voice (or someone else's that is loud enough), it will turn on Ambient mode to let the outside sound come through. This will allow you to have conversation without taking out an earbud. This feature turns off after 10 seconds of no talking. For the 360 Sound feature (mentioned earlier, and only available in the Wearable when connected to a Samsung device), it is kind of a cool idea. With head-following turned on, it feels like I'm listening to speakers. When turning my head, it redirects the sound to the ear closest to the device. It's a nice idea to play around with, but kind of defeats the purpose of wearing earbuds. The battery life is pretty good. There is a range of available power, depending on if ANC is turned on or not. When I had the chance to wear them for a while, I got about 4 hours of active use, with 1 hour of them sitting on my desk while I had stepped away (didn’t want to put them back on the charger yet), so about 5 hours total. I haven't had a chance to try for a long day with them without ANC turned on but expect another 3 hours or so. The clamshell charging case is fairly small (a 2" square and is 1" tall). It does have a magnetic closure. Like most devices, it uses a USB-C port for charging. It does come with a USB-C to USB-C cable, so you'll need a new charging block with a USB-C connection (instead of the bigger original USB-A). Alternatively, it can be charged on a wireless charger. The case will provide another 21-22 hours or so worth of earbud power (with ANC turned off). I haven't timed it yet on how long it takes to recharge the earbuds back to 100%. The Find My Earbuds feature in the Wearable seems to work a little different depending on if it is Samsung Devices or not as well. For my non-Samsung phone, it just offers to make the earbuds produce a sound to find them (which is a nice feature by itself). On my Samsung tablet, it brings you the Find feature in SmartThings app (which will require the installation of the Find, and will show the last known location on a map (my phone has the SmartThings app as well, but didn't offer this feature). So, has the Galaxy Buds2 Pro changed my mind? For comfort, they are just a little bit better. For the profile, they are both similar, but my other ones are easier to get out of the case and my ears, but the Buds2 will stay in place better. Sound quality is about the same. Overall Battery life (earbuds plus charging case) is about the same. The connectivity points are split, with ease of changing between connected devices going to the Buds2, but multipoint/A2DP goes to my other one (which is very important to me). In the end, well, we can have more than one favorite, right? I will probably be using the Buds2 when I am not working and just listing to music (when I'm working around the house, exercising, or doing yardwork), but my others will have to remain my daily use ones while working since I am always switching between my tablet and work laptop (at least, until/if I get lucky and they multipoint/A2DP gets added to the Bud2).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great quality headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with Android phone and like the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these earplugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they cancel out the background noise and the shapness of the sound. I am going to purchase a pair for my brothers Christmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EARBUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality Excellant. Easy connection. Color variety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love them! They were the perfect birthday gift! Nice upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had good experiences when shopping at Best Buy. The employees were really helpful, they recommended the earbuds and I simply adore them. It has great features, like noise cancelling, I can listen to my music without annoying background noises. Would buy it again. Recommended to other buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HIGHLY RECOMMEND!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Very convenient and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear speakers are great and sound so good in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds ive ever used. Highly recommend picking these up.

    I would recommend this to a friend