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Customer reviews

Rating 4.6 out of 5 stars with 5960 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,960 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound love that they turn down while im holding a conversation and then resume afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds! Love the sound quality, and all the features, but the battery life could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbudspro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. The sound is quality is great. The smart technology of this device is so wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are working and fit great. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other earbuds in the past. None of them matche the quality of these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but the only thing you can do is pause and play you can’t answer a call so they don’t work properly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Average product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quiality. Struggle to use touch controls with sweat in hands. Disconnect sometimes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for getting in touch, Sergio. We appreciate your honest feedback. Let's work together to troubleshoot this. The Buds2 Pro has an IPX7 rating, which means it is water-resistant when submerged in fresh water at a depth of 1 meter for up to 30 minutes. However, using the earbuds in conditions inconsistent with the IPX7 standard may cause damage. Wet hands can affect the touch controls' sensors. If your buds get wet, thoroughly dry them by wiping with a clean, soft cloth and gently shaking out any water. Avoid exposing the device to liquids such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, cosmetics, ionized water, alcoholic beverages, or acidic liquids. As for the buds disconnecting, we have an article titled "Galaxy Buds won't stay connected to phone" that can help you troubleshoot. If the issue persists or if you have any other questions, please contact us at Support. -Kelvin Samsung

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only able to wear one earbud while working because of company policy. If you have the one earbud in the bass boost portion doesn't work like it does when both are inserted into the ears. The usage time is longer than my other set of Buds. Overall, they seem to be adequate for what I'm using them for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DaFunkyOne, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important specific audio features are to you when using your earbuds on a daily basis. We recommend perusing the full device manual, available online, to adjust the settings to best align with your preferences. You can also reach out to the Samsung Support Team to help with the steps necessary to have the desired experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds I've ever owned!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought as a valentines present for my girlfriend after she tried mine and fell in love with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. The touch functions help with easy to use. Read text message keep me hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not crazy about the fit. Airpods fit better than these. Sound is good but haven't quite mastered these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for Samsung products, would compare to airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Im inlove!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I work in a very loud factory and the noise cancelling is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    dad loves it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my dad loves these works perfect with his s22+ good noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for all of your Bluetooth headphone needs!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid sound for music and fantastic for all types of calls (phone, virtual meets, etc.).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I tired so many but so far these are the best for running in my opinion

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    My earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Miss old buds that are fit for the outside ear. These are small and go inside of ear. Too loud at times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, hubs works in construction and he said they work fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. 3rd or 4th version I've had of these headphones and this are by farrrrrr the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair because I ruined the first pair work great no complaints

    I would recommend this to a friend