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Customer Ratings & Reviews

Your price for this item is $195.99
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Customer reviews

Rating 4.6 out of 5 stars with 5905 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 5,905 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are good headphones but has flaws. Disconnected and connect. Headphones don't always connect to calls. Theres no regular updates. Some times the caller can't hear. Music is great but calls the mosst Important part isn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds I have found.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and fit. Not top heavy like sony. They dont seem loud at first however once you learn how to turn up the volume on the buds themselves they are spectacular.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for someone else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of ear buds sadly myself absolutely hate the silicone if your someone that your ears are not sesitive to this its amazing for me its just not it you can sweat on these i take them to the gym all the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep going out do not work very well. Had issues with them continuing to go out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings TammyC, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but we need more information than we currently have available before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noice canceling ear buds.Great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds from Samsung. Clear sound, and perfect noise canceling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first earbud headphones, and I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yu

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved and a buying again I recommended to my friends to buying Full working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are small and battery last for a very long time betweent charges. They are also extremely comfortable and dont cause my ears to ache! Great for listening to Audiobooks all day long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. The soft comfortable fit is great and sound quality awesome. It was easy to connect to all my devices too with no problem. I had the buds2 and these are definitely an upgrade. The plus factor for me was its my favorite color too lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves them!!! It not only has great sound but it automatically connects to her samsung smart watch when she cuts it on! Great design by the way SAMSUNG IS KING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fine but nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality was on par with the Pixel Bud Pros. I actually liked the Pixel Bud Pros better but still returned both for the Sony WF-1000XM5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product workig very well for sure full recommended to buying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Samsung buds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but they dont stay in the ear...always readjusting, which causes dropped calls from hanging up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Crissie, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they aren't fitting right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" to help resolve what you may be experiencing with fit. If you would like further assistance afterward, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality... Excellent sound. Lovely feel. Very comfortable as comfortable as I have ever experienced with earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ear buds, I might get a pair for my friend as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colour is pretty and they work well enough for daily tasks and work outs (although they have come flying out a couple times if I'm not careful when putting them on). The sound quality is okay, but the main benefit is that they work perfectly with other samsung devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but the only thing you can do is pause and play you can’t answer a call so they don’t work properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they were for a gift. They alive and still working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Good sound an i love the color, Very happy

    I would recommend this to a friend