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Customer Ratings & Reviews

Your price for this item is $195.99
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Customer reviews

Rating 4.6 out of 5 stars with 5905 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,905 reviews
  • Rated 5 out of 5 stars

    Do not bake in mircrowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, ambient noise modes, active noise cancelling and robustness of build. Would recommend! Not microwave proof though. Doesn’t go good with butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present for wife.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife's birthday. She has loved wearing them for everday tasks to working out at the gym. Sound is amazing, and fit is good. She has loved all the different features that these provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat earbuds great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use these almost every day. Great customer service on location the attendant helped me pick these out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a must buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Use daily at work and at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect since more than 6 months, i really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and after 2 years, it is still working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sticky situation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but...case and buds attract way to much lint and dirt. Its like they have tar on them and everything gets stuck to them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Holyarmy71, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. If you would like to share any additional feedback with us regarding your purchase or if you would like any assistance, feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Didn’t last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great when it worked. It hasn't even been a year and they've stopped working. And neither Best Buy nor Samsung will honor the warranty. "Too costly to repair", they say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds so much i use them every day and i got some for my wife and she loves them also.................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    no large ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounded good really. I liked them but returned first pair no large ear buds in box got second pair and checked them no large ear buds in box so just got a refund. I am sure large ear buds would have been perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of the black ones for myself at the beginning of the year. Im surprising my wife with the purple ones for Christmas. Definitely worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features & Quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Bought them for his 17th Bday! I thought the Pros were worth the extra money for all the additional features, & as a Total Tech Member I know Best Buy has us covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds were very demure, very mindful!! Liked them but recently upgraded to buds 3 pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort Kings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable enough for sleep and great color. They are a little large for my ears though. I find other style earpods painful. Good sound work great with my samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO BUY!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these earbuds for a while and they are basically the only kind I buy for myself. They are great at canceling out noise around you, it’s great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving them so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The noise cancelling in these is great, and I have 0 complaints about the sound quality. When speaking on the phone, everyone said they could hear me just fine through these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds i could of ever choose to purchase. Decided to spend a few extra dollars then just buying cheap ones and these things are MAGICAL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy bud pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and pairs with phone very quickly. Battery life could be better but they do charge quickly in the case!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Find a better priced option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are just not good anymore. With far better options on the table. The price is no longer justified by the quality. These will fall out of your ears. Unlike the galaxy buds+ of a previous gen. This product does not include the little rubber thing that keeps it in your ears. I've definitely had to stop my bike more than once to try to find the single earbud

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Purple, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has the best products. Great sound quality

    I would recommend this to a friend