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Customer Ratings & Reviews

Your price for this item is $195.99
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Customer reviews

Rating 4.6 out of 5 stars with 5905 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 5,905 reviews
  • Rated 5 out of 5 stars

    buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fabulous xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 2 out of 5 stars

    DON'T BUY THEM PLEASE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad in phone calls usually the person you call does not hear you will, the ambient sound is extremely robotic, the touch controls are miserable due to accidental touch, music sound is not so clear, never fit your ear, man every thing is suss with them Especially The active noise cancelation.It's the worst at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KhaledK, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Pro. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Also check out, "Use Active noise canceling on your Samsung earbuds" and "Use Ambient sound on your Samsung earbuds" to help resolve what you have described. If you have any questions for us after reviewing these resources that have been shared, feel free to reach out to Support. Thank you for being a treasured Samsung customer. Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    fall off the ear and sensors not in right place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they are good quality buds with a premium feel to it but not much thoght have gone into its design. They will not stay in the ear and will just losen overtime until they fall if you dont keep adjusting them back, which brings to a scenario that everytime you touch them to adjust them back in the ear, they will start playing music or whatever the last action you performed on your phone. The sensonrs are just in the wrong spot for these. 2 Stars because they DO have long range connectivity, specially across walls etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Combination Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great item to go with the Samsung Classic watch. Which is exactly what I did. Great Gift. I would suggest you purchase these!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife because she lost her old ones and loved them. Then she switched to an iPhone and I returned these and bought AirPods Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise cancelling buds. Controls are a bit difficult for new users until they get the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves to use their earphones at all times, sometimes too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised , glad to have these replace my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my samsung pro 2 headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music helps the soul my headphones are used everyday by me faithfully it makes for an odd day if i do not remember to take them to work sometimes. I love the features you can do so much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds pro 2 sound was good, but they never stayed in my ear that kept falling out

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your feedback on the Galaxy Buds2 Pro, Mary. We're thrilled to hear that you are enjoying the sound quality of your Buds. The immersive listening experience begins with full 24-bit audio, providing clear and rich sound. Additionally, the Intelligent Active Noise Cancellation minimizes even the loudest sounds, allowing you to focus on what matters most. When you want to engage in in-person conversations, switching modes is easy with Intelligent Conversation Mode, which utilizes voice detection. We noted your concerns about not being able to keep the buds from falling out. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you're wearing them correctly. From the Galaxy Wearable app, tap Earbuds settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We recommend trying this fit test to make sure that you are wearing the buds properly. If you have any further concerns or questions, do not hesitate to reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds, using w Samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter. They stay in her ears, a big plus. Ear buds connect easily and good audio. Can hear her well when she is using them. No comment on durability as she has only had them since Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfort Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried them all. Soundcore, JBL, Sony, Bose and Jabra. Although theyre not as feature packed as the other brands, the synergy and simplicity is literally all you need. They just work (if you have a Samsung decice others will still work but not be as seemless). Faster than light instant pairing as soon as you open the case. The comfort of these buds are second to none; the Sony linkbuds s are literally equal in comfort so you can say 1a and 1b. If you have a Galaxy or Samsung device, its a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for blue collar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound insulation is great for construction noises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise Cancellation!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to music on the subway and its noisy, the noise cancellation is amazing, I can listen to my music without blasting to hear it. The seamless connection between my phone and tablet is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a mother's day gift for my wife. She constantly loses things. We already used the find feature and it was a lifesaver. Couch ate it along with some other things she was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds for samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these and they are great better then apple .please buy in BEST BUY NOT VERIZON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelation on them. Have no problems at all fits ears perfectly and dont fall off when exercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Galaxy Buds 2 pro.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great they are all the 5 stars and the batterie life is great, im real satisfied with them,I recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded Great to Start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these when I first got them. They sounded great. I didnt expect that they could be blown. Not the case. Now they are just okay. If turned up all the way, you can hear the damage.

    No, I would not recommend this to a friend