Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $195.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5905 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 5,905 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Painful to wear.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones. I just bought a new galaxy phone and thought they would pair perfectly together. Unfortunately in my case the Galaxy Buds ended up being incredibly painful to wear. I couldnt wear them for more than 5 minutes and when I took them out of my ears they were bright red where the buds had been rubbing. I returned them. They still get two stars from me because the sound quality was great, the case was small, and the app was easy to use. If they hadn't been so painful I would have kept them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like those

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them ,from the way i dont have to charge then every night to the noise cancelation quick connection long range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pro Ear Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of ear buds. They are the best. I can cancel out my surroundings or my a touch turn them off so I can hold a conversations without taking them out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Last pair of Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set I bought the left ear bud stopped within the first 30 days. I returned it to the store and it was replaced with the same color and model. I absolutely love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite yet. I have had many ear buds but these are by far the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did order ahead and was great pickup experience: bought these for my dad and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and it was a better fit thatn my previous buds pro. The quality of your voice in a call is way better. With my previous would cut up and sound robotic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Although they could fit a little more snug, but that's my only complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds for every mom

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features, the noise canceling when i dont want to hear my loud kids is amazing. Fits and stays in when im working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pros

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is great! They fit nicely into your ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone users - Not able to use all features.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start by saying that if you have an iPhone you cannot take advantage of the full features that this have. The Galaxy buds app is no longer being updated for iPhone users and you cannot connect to the app. You are able to connect it to the phone but not to adjust features that this Bluetooth has.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Alex, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. If you would like to learn more about connecting your Buds2 Pro, check out "How to connect your Galaxy Buds." Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds by far! Sound is clear and the functions of noise canceling is awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad product, not that much better than buds2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they would be significantly better at noise canceling and sound volume than my buds 2 which I am happy with, And though they are very good as are my buds 2, it was not worth the extra money to upgrade from the normal buds to the pro... I'm hoping the buds 3 pro will be significantly better at noise canceling and overall volume.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamO, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Please feel free to reach out to Support if you would like to provide additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great for every occasion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound quality, and comfortability while excercising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good upgrade from Buds2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are everything I expected after owning the Buds2, however have had some small issues with random cutouts every once in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds pro 2

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost equal to the buds 3 pro! #TechTalk #Earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQB's Buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and reasonable price. Gifted my wife with theses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is absolutely awesome. The only thing I think could be better is that it took days to get the software ear fit setup complete. Had an error that finally corrected itself. Other than that...awesome sound and noise cancelation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife...she really likes them. No problems with them so far. We can't get them or any earbuds to pair with her laptop, but we think it's a laptop issue, not the earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if your a Galaxy fan.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They've had a few firmware upgrades since i bought them. Every upgrade has made them better.

    I would recommend this to a friend