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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5906 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,906 reviews
  • Rated 3 out of 5 stars

    Theyre Okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of the buds are good but similar to previous versions they slip out of your air just slightly they stop playing whatever you're listening to

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Freedy191, thank you for sharing your experience with using the Samsung Galaxy Buds2 Pro. Your feedback is appreciated. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Before wearing your Galaxy Buds Pro, Buds2, or Buds2 Pro, make sure the earbud tips are attached. Wearing your earbuds properly will ensure they remain comfortable when you’re listening to your favorite content. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" if you would like more information. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung earbids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit raally nice and great quality and sound. Easy ro use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them... so pretty...the base and phone quality are dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife, she absolutely loves these headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds, sound great, more portable than other pairs of wireless buds, good battery, and sleek look. Pairs great with samsung phones and software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great every day listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for Galaxy echo system. Seemlesss transition between devices. Not the very best fit for work outs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The round shape made it harder to put in and take out my ears. The sound was good but not the best. Listed in description would play music for 8 hours. All i was able to listen to was for 3 1/2 hours so i took them back. I have to work standing for 8 hours. Also app wasnt able to work with iphone. I returned them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Nateeee, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they aren't fitting right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a game changer. Fits in my ears perfectly and the sound quality is perfect, and one of my favorite colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation of Samsung earbuds and they lasted for years until i washed them in the washer lol. So bought these and LOVE THEM!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. Love the color. Best sounds. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound its so clear and the noise cancel is super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and durable ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound pours through these things! And they are a perfect fit and stay in while working out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only and i mean only problem about my earphones would be that the case doesnt make a noise to locate. When i misplace the earbuds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Early Issues Covered by Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds had some sound issuea after only a couple months of on and off use, but I was able to get them repaired through the Samsung warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i need, prefect!!, it's got what i need for work and traveling, I'm happy with this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are a second pair for my hubby! He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone I have loved them so far only recommendation I would say is buy yourself some memory foam eartips to help the buds from sliding out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and by far the best headphones I've ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my buds. The best part is I barely charge them. I love how even with 1 bud in, I can do noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple earrings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for the price . The like color purple because is a unique color .

    I would recommend this to a friend