Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 6510542
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Disappointed.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Worked grear from August 2024 of last until the first week of July 2025, then the right one decided to not work right. It sounds hollow and has zero noise canceling. The left works just fine. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Codfan81, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Restart or reset your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
Better than I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great that you can use one ear bud over the other or Visa versa And the fact that I work at a gas station and can leave it to wear. The microphone will reverberate the conversation from my customers into the headphones. Fantastic
I would recommend this to a friendWon’t stay in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay in ear. Tried everything and still will fall out try to push them back in and you pause the song.
No, I would not recommend this to a friendSamsung buds pro 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean no disrespect as I have many samsung products but this one didnot seem it was worth the purchase comparing to other competitors. Some of the issues I noted was The noise cancellation doesnot work to full extent. The music is heard outside when I increase the volume to 70-100%. the person beside me can clearly hear and it defeats the purpose of privacy. The buds are not fitting in properly and are slipping out. Not both ears but just one ear, so there seems to be inconsistency. The version 1 earbuds was able to fit perfectly without issues and now every person has different fit but every ones fit is different
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ShyamT, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro include Active noise canceling. When this feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling. Maybe you’re trying to listen to music and focus on some work, but there is a lot of background noise distracting you. If you enable Active noise canceling on your earbuds, less noise will get through and you’ll be able to concentrate. To enable Active noise canceling on the Buds themselves, simply touch and hold one of the earbuds while you're wearing both of them. You will hear a beep, indicating that Active noise canceling has been turned on. To turn it off, touch and hold one of the earbuds again. You’ll hear a different sound when Active noise canceling is disabled. Taje a look at, "Use Active noise canceling on your Samsung earbuds" and "Use Ambient sound on your Samsung earbuds" when you have some free time available to learn how you can utilize these features. If you find the fit for your Galaxy Buds2 Pro isn't perfect, you can easily switch out the earbud tips to ensure a snug, comfortable fit that enhances sound and call quality. Be sure to check out, "How to wear your Samsung earbuds" as well to learn how you can achieve the perfect fit. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Fast delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones arrived fast. Came in 2 days. I was super happy cause i lost my other ones ☺️
I would recommend this to a friendPerfect
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this company and there headphones they never seam to disappoint regardless of what product i buy
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most expensive earbuds i have ever bought and they are worth every penny
I would recommend this to a friend- Pros mentioned:Sound quality
The Best Sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiance loved the sound quality from these ear pieces
I would recommend this to a friend Yuh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good when they're on sale, still a decent buy if not
I would recommend this to a friendEar buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE SAMSUNG PRODUCTS ALL DAY OVER EVERYTHING ANYDAY
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were good for as long as they lasted , they would fall off my ear sometimes no matter which little plastic heads i put though.
I would recommend this to a friendBest headphone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much that I am buying two more pairs, One for me to keep at work and one for my father. I know they are a little pricy but they are well worth it.
I would recommend this to a friendGreat buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a galaxy fan great choice for everyday enjoying
I would recommend this to a friend- Pros mentioned:Sound quality
Not a comfortabe fit for me..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my ears, they aren’t comfortable and have fallen out several times. I use the middle size plug, if i use the smaller size, the sound is not as good. They do have a food sound however, but the fit is disappointing…I guess everything is not for everybody.
No, I would not recommend this to a friend Good buy !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the voice quality. Perfect for tsking calls and musuc equally
I would recommend this to a friendWife Loves Them
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my wife. She absolutely loves these. Only problem is, due to the noise cancellation. She can't hear when I am talking to her. However, she does not think this is a problem. *Raised eyebrow*
I would recommend this to a friend11/10!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loved it!! Got it for him for Christmas it was also delivered on time
I would recommend this to a friendGreat quality and price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and the recipient was very happy with the earbuds. Found it easy to setup.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound but
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing but sadly these kept falling from my ear very easily when i run on a treadmil or do many other workout routines so i can't give them a 5
I would recommend this to a friendBrand response from Samsung
Posted .Hey JesseG, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your earbuds is to you usage and enjoyment We have some resources available online to help you with the fit of your earbuds. We have an article available online titled "How to wear your Samsung earbuds". You can switch out to the eartips for the larger or smaller ones included with your device. You can also perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
anonymous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but will not stay in the ear like the last generation. I have to keep adjusting it in my ear cause it keeps coming out. Does not come with extra ear tips.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. This device should have come with the additional ear tips in a small cardboard box in the same area of your original packaging where your charging cable was located. We have a great article on our website to assist you with the fit titled "How to wear your Samsung earbuds" that will help you acheive the best fit and optimal placement. You can also perform a fit test while wearing your buds and connected in your Samsung Wearables App. If you did not receive all of the accessories with your purchase, we recommend reaching out to the store of purchase. Thank you for being a Samsung customer. -Elizabeth