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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5907 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 5,907 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically. No issues with quality of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been struggling to have such good headphones the past couple of years, and now i have finally found a great pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work great! and easy to use and love the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them for my iPhone! Love the color! Love how they sound with my music and transparency mode!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a while and now i can only hear out of my left one now

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Mondo, thanks for reaching out to share your experience with using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds2 Pro are unresponsive, you may need to manually restart your device. You can also perform a factory reset with the Galaxy Wearable app. Check out, "Restart or reset your Samsung earbuds" to help resolve what you may be experiencing with your device. Please reach out to Support afterward if you would like any further assistance with troubleshooting your device further. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Buds Pro 2 Fantastic quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crystal clear. Pairing with my Samsung S22 Ultra was effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so clear and talking on them everyone can hear me also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds and very comfortable and good quality and nice color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is good and the sound is better every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, easy fit. Could have a longer battery life, but its durable. Also LOVE the color !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work fantastic and i would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big supporter of Samsung and these earbuds are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, just not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product, except there just wasn't a good fit to my ear. So sad, because this was the most refined Samsung buds yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit without being painful after a couple hour plane trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These i bought for the wife and at first she was against the idea but now she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W Samsung L Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than apples Bluetooth earbuds on most devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound quality. Perfect adjustable fit with included different size buds. Easy to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they do exactly what the say! The sound canceling is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uhm this is stupid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always like the samsung ear buds these just got better

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don’t waste your money Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend and I don’t like them . They feel weird in my ear low volume and I’m active so they would fall out. I can hear everything around me so noise cancellation my foot . I will be returning them for a full refund. Doesn’t pair well with iPhone my android it was ok .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day AngelaG, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Also check out, "How to wear your Samsung earbuds" to resolve any concerns you may have with fit. If you would like any further assistance afterward, please let us know by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra Samsung