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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5907 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,907 reviews
  • Rated 5 out of 5 stars

    Pretty purple, good earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears a little at first, but they have a great sound. Good upgrade from the firat gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these upgraded from previous samsung bud live earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great. I have not had a problem with people hearing me. I work in construction so i use them often. I bought this for my fiancee and we can hear each other on our calls. Down side is i wish the battery life was longer. It last about 4 hours continuous music time and i trade out ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love buds pro2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, i give them 100 on a 1-10 scale Yes 100 definitely advise everyone to getting a pair changed my mind on earphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, nice color, & excellent ear sizing pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light looks and feel great. Sound is amazing super fast charge. And fits perfectly on my ear. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These earbuds are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds, they actually stay in my ears and the sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, I can even drown out the sound of my family! ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are ABSOLUTELY great, i like how you can change the type of sounds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend purchasing these, if in the past, earbuds continuosly fell out of your ear. They constantly fall out no matter what ear bud size you use. Also, the right piece stopped working after 4 uses. It no longer charged or synced. I tried it with other earbud charging ports and it still never charged or synced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AndrewV, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand the frustration that can occur when your device does not operate as intended or expected. Please reach out to the Samsung Support Team to review all options available to you with regard to the charging case and sound quality of your right earbud. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam in very fast within a few days and they eork do well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds are the best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds from the best store ever that would be Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love them use them often love them when i workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are perfect, this is what I was looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Buds 2 Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with this product (Maybe it's just my earbuds) is that people have a hard time hearing me when I'm using the earbuds for phone calls. It has been countless of times I used it and people can't hear me or I sound muffled like I'm under water. This is the 2nd pair of Samsung Buds Pro that I have purchased with the same issue

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings SamsungUser84, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Be sure to check out the article titled, "No, low, or poor audio quality on Samsung earbuds" when you have some time to conduct a few troubleshooting steps to help resolve what you have described to be experiencing with your Galaxy Buds2 Pro. Feel free to contact Samsung Support afterwards if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Bought them for a back up for the mrs but she uses these instead of the ipods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Very clear and and the sounds is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones!! Would buy them again and the price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son in law for his birthday. He lives all the new features. Uses them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves them! The quality is nice and they are not slippery when you touch them...

    I would recommend this to a friend