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Customer reviews

Rating 4.6 out of 5 stars with 5946 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,946 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds fit well, low profile in ear. Sounds great. Battery lasts long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great very comfortable to wear. Noise cancelation works great and battery last long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 3 out of 5 stars

    so-so product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a purchase I Did Not enjoy. Especially when it comes down to price-tag and value. Save your money and buy something Cheaper, or upgrade to Sony WF1000XM5 series. The Good: Sound quality is good, not the best I experienced. Connectivity is good. It's durable. The Bad: It has trouble staying in my ears - even when I swap ear size pieces (plastic). If you push earbud in too hard, it creates a vacuum which hurts the inside of your ear. About 11months of usage, One earbud mic is interfering with the other earbud, creating a LOUD Ring when in proximity. Other Note: BestBuy does not service Samsung warranty too. Unless you have BestBuy protection plan.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Anonymous01, thanks for taking the time to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship.In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Before wearing your Galaxy Buds Pro, Buds2, or Buds2 Pro, make sure the earbud tips are attached. Wearing your earbuds properly will ensure they remain comfortable when you’re listening to your favorite content. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" and "Samsung earbud has a static noise" to help resolve what you may be experiencing with your device. Feel free to contact Support after if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound battery life great. Fit perfectly doesnt bother.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable fit, and convenient to use with touch controls. Battery lasts 5 or 6+ hours and charges quickly in the case. I got them on sale and I would recommend this product if it's your first time considering wireless buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Good with some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and the earbuds are very comfortable. The issues I had with these earbuds would be that they tend to fall out of the ears easily, randomly disconnect 1 side, and have unreliable touch controls (not easy to use consistently due to the lack of tactile buttons).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great earbuds, Mic lacks a little bit.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing music-wise and they hold a good charge. I like the comfort of them and the way they work with my phone. The only complaint I have is the microphone is only good if you're in a office setting or a quiet area. They don't do the best in a noisy environment or windy environments. So they will work and get the job done but it's more of the integration with Android and the sound quality that makes them worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair to android. Good noise canceling Comfortable fit Fair price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buds2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great decent battery life the pro2s are my go to everyday buds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Great samsung bt headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones. I use them all the time. There is some things, I guess could be better. I don't like how easily sometimes they can fall out of the ear not commonly though. As well as the touchy. I am being picky though realistically they are the best bt headphones ive owned. I also love the seamless connections with samsung devices. I also like the battery life and sound for there size. If you can get them on sale, and own a samsung phone/device I would definitely grab a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are still my daily go to and I have no plans to replace them anytime soon. The sound quality is phenomenal and they are durable. They have an active noise cancellation mode as well as , passive, and speaking mode where you can have clean audio pass through. I like the touch settings that are customizable on the app. The battery life is unrivaled and most times I do not even have to worry if they are charged and I grab and go.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best I've ever had. Sound great, stay in place and connectivity between my 2 phones is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great sound quality great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit snugly in ears and have great sound quality the pods charge lasts days for me and most of all theyre not fragile

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 4 out of 5 stars

    Excellent Ear Buds for the Right Listener

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these ear buds are the perfect choice for the Samsung/Android user. Seamless connectivity with Samsung/Android devices, excellent audio quality, and a reasonable fit (with customizable tip size options) makes these the ideal wireless earbuds. The only reason I returned these ear buds is because I personally don't like the in-ear rubber tips design that has gained popularity over the years. I know many people enjoy it and it enables the active noise canceling feature, but for me it just agitates the ears too much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carry these and use them daily. They can do well at canceling/minimizing noise or can be switched to allow noise in. Pretty good sound quality. Great battery life. Very friendly to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love the 360 effect. Syncs with my Samsung effortlessly. Good battery life on the buds and the case. Fits great and comfortable. The app works great too. My last Galaxy buds lasted me almost 4 years, their 11 hour battery life is down to abiut 4, so I still use them at work. I expect these to last as long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best quality Samsung buds so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these buds are the best I've had, in my own opinion. They also are super comfortable and sturdy to wear, unlike the last Gen. My only gripes are some occasional Bluetooth glitches (which are fixable by just putting the buds back in their case and removing them) and no ANC tuning, and maybe a bit pricey. Aside from that, I recommend them if you want an amazing pair of true wireless earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy. Easy to get stolen. Keep it close.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact. Great sound. Sound deadening is awesome. Con: too easy to get stolen and no way to successfully track. Mine was stolen within a month.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these Buds 2 Pro for 6 months now and I'm in love with them. I paired them to a Samsung S22 Ultra, so they work together like peas and carrots. HEAD TRACKING: I like the head tracking feature. If you turn your head away from your media the sound increases in the bud that is closest to your device. Keeps the sound focused in the direction of the device. It's rather neat. FIT: I had to change the earpieces out to the smallest right away, but it's important that you get a good fit. They don't bulge from my ears much. Just a bit. There is "Check fit" area in the Samsung App. ANC: The noise cancelling is pretty amazing. Actually makes you appreciate the silence when you turn it on. Very close to perfect silence.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. Connected right away. Compact and fit is exactly what I needed.

    I would recommend this to a friend