Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $195.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,909 reviews
  • Rated 2 out of 5 stars

    Mediocre

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work, and they do sounds good, but not as good as they should be with the price tag they have. The sound quality is poorer compared to JBL active headphones which were more than $100 less. Also, I had been wearing these upside down for a while which was comfortable and blocked all outside noise. I found out during a phone call (because they headphonea constantly disconnected) that they were upside down. NOW, right side up they do not feel comfortable and do not block outside sound nearly as well. If you're reading this and considering another brand, I would highly recommend you go with the other brand. My old Bose earbuds were light years ahead of Samsung Galaxy buds in sound quality, blocking outside sound, and comfort.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ones yet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so loud i LOVE them, what a difference from the 1st ones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bt earphones, noise canceling isnt great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpods work great but noise canceling left much to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,!totally happy, I recommend to anyone to purchase this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. . . . . .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ralph

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, only issue is battery that did not last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Gave as a Christmas gift, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Noise cancelling

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant hear anything with these on except the loudest sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can easily turn the touch control off and on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say other than they work as intended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality could be better for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall, my main complaint is a little over a month of owning them one of the prongs that charge the right ear bud has popped out and is lost forever. Leaving me with the option of trying to find a replacement case or getting a new pair. Not as happy as i could be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, 1st buds haven’t quite figured out how controls work completely but sounds great listening to music. Was disappointed that only connect to TV’s 2022 and later. Had just bought 2 large Samsung TV’s year before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cancel the noise around you. Also it gives me some allergies

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Carolina, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to take a moment to review, "Use Active noise canceling on your Samsung earbuds" to learn more about using this feature. If your skin is exposed to skin irritants or substances that may cause skin trouble (such as soap, sweat, lotion and suntan lotion etc.) for an extended period of time or if you are exposed to a certain environment, a hypersensitive skin reaction may occur. If you would like to share any other feedback with us or if you would like anu further assistance, let us know by contacting Samsung Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Galaxy Buds Pro 2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great overall, I do have issues with them staying in my ears without regular adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet. I'm sure they're great. At least I hope so.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was hoping for better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought that these would be better than the buds 2 but alas they are not. I like the fit better because they don't fall out as much and are a bit smaller which is nice, but the sound quality compared to my other ones is horrible. I miss the volume control touch feature, it was very convenient and cool to have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were sent fast and my wife love them. They fit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use good hearing niccccccccccccccccccce

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad I decided to upgrade. The sound quality is amazing and the charge lasts a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lust

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stare at this all night long. The make my tummy tickle.

    I would recommend this to a friend