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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,909 reviews
  • Rated 4 out of 5 stars

    They're ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay iny ears as much as I would like. They're ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars… I would give 5 stars, but sometimes they fall out of my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, had a little issue with staying in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First pair of buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of buds. And they are just great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ANTHONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, i would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing, the noise canceling is good to, and there are more features than the previous gen however, I wont recommend it. I used these mostly for working out and it keeps coming off. I had the same and even worse issue with previous buds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Underpromised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are a downgrade from their predecessor. The fit on them is noticeably worse than the original Galaxy buds. Even on noise-canceling mode, an extremely annoying windy gust noise is picked up when going any faster than a few miles per hour. The original buds were naturally sound-blocking buds, and were objectively better, really. DO NOT purchase these unless your only use is sedentary listening, and even then, they're too expensive for just that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shree, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Also, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Optimize your sound experience with Samsung Galaxy earbuds" when you have the opportunity to conduct some quick troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Mi wife birthday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Upgraded from galaxy live buds. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing. Clear sound and fit well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not so good but they do sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been amazing. This version has a better battery charger than the last version. In whinch we had for 3 years and the work amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good fit for my ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have decent sound quality but they did not fit in my ear so well with all the different size tips. The most annoying thing about these buds is when I would go to push the. buds back into my ears it would activate the touch features which became annoying especially while running.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, excelent and beautifull..................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds. Too expensive for my taste though, but I think I’ll keep them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad left bilud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded good at first but the left bud sounds horrible after 3 weeks of use. Tried cleaning like YouTube suggested but didn't improve sound quality

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MarvinM, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you were pleased with the audio quality of your buds initially. We have an article on our website titled "No, low, or poor audio quality on Samsung earbuds" to help you troubleshoot this matter. You can also reach out to the Samsung Support Team if additional assistance is necessary. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Battery life bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy........with the battery life ............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BUDS 2 PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bluetooth, noise control and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good..... It's very nice.... Nice.........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    are very very nice am short of words. this is enough please

    I would recommend this to a friend