Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 6510542
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Battery drains quick!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as it hurts because I love Samsung, but I'm going to give these 2 stars because they don't hold a charge long, back to my Boise!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you reaching out to share your candid feedback on the Galaxy Buds2 Pro. Galaxy Buds2 Pro provides up to 8 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: When you are not using the earbuds, keep them in the charged charging case with the cover closed. Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. If what you're experiencing persists, please reach out to us at Support for additional support. -Kelvin
I don't like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so uncomfortable to wear. It does not stay on your ear
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right side works good Left side doesn't work It was a gift so I just gave to my relative 3 days ago. Doesnt work the left side.
No, I would not recommend this to a friendBluetooth dilemma
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say I sound like I am in a tunnel they are okay. I hear out of them pretty well
No, I would not recommend this to a friendBattery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not that great. Barely lasts half a day before needing the case for recharge.
I would recommend this to a friendSamsung earbuds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend these to anyone. I used to love using these wow listening to my audiobook and I never had to use them with tge volume all the way up but lost Hearing in my right ear so I definitely stopped using these and any other headphones that goes directly into my ear canal
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Yohinus, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Buds2 Pro, however, we need more information than we currently have available before we can do so. Please feel free to reach out to Support at your leisure for further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
- Cons mentioned:Volume
Not worth the trouble
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last 6 months before losing connectivity and losing volume in buds. Will nit purchase again and i have several Samsung products
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony. We appreciate your feedback and always aim to provide you with the best products and services. We understand that you have experienced connectivity difficulties with your Buds2 Pro. Please be advised that our devices come with a 12-month limited manufacturer’s warranty for your peace of mind. If you need to make a claim under the warranty, please contact us and we will assist you through the process. Please ensure that your earbuds are up to date by checking for updates. If you have already done so and are still experiencing challenges, please reach out to our support team so that we can further investigate. -Kelvin
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the airbuds don’t work and I buy it like a year ago
I would recommend this to a friendNICE BUT KEPT FALLING OUT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD THE SKULL CANDY A FEW YEARS AGO AND THEN I BOUGHT THE JBL 225W. ONE OF THE EAR BUDS STARTED TO COME APART. SO I BOUGHT THESE. THRY KEPT FALLING OUT OF MY EAR AND IT WAS HARD TO ANSWER CALLS OR WHEN I WOULD TRY AND PUSH THE BUDS BACK IN MY EAR I WOULD HIT THE BUTTON AND EITHER HANG UP ON SOMEONE I WAS TALKING TO OR TURN OFF MY MUSIC.
No, I would not recommend this to a friendThey are ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good , for the price it sounds ok but not what i was expecting
No, I would not recommend this to a friendNot worth the money, honestly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough bass and I lost one. So now I only have the one. The find earbud feature is a joke,you can only find it if your within 10 feet of it. Tbh,I'm using old Amazon $20 instead. Also,it's only been a month with them.
No, I would not recommend this to a friendGood but would recommend somthing else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were good but are just outclassed by sonys offerings
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Noah, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Buds2 Pro and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
disappointed earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a defect in this earbud. First pair I bought you could not hear in coming phone calls. I brought them back and exchanged for a new pair. Got them home and the same thig happened, could not hear in coming phone calls. I thought it was a me problem so i brought them in to the Geek squad. They told me there is a problem with this earbud as they have the same problem. One of the Geek members had to buy 3 pairs to finally get them to work. I exchanged for the 3rd time in hopes that it would work, as i really like them. To my dismay the 3rd pair did not work either. I finally just brought them back and got my money back. I will buy another brand somewhere else
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there RobM, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important all of the features of your device are to you. We have the Samsung Support Team available to chat with you and help troubleshoot any aspect of your device that is not operating as intended or expected. Thank you for being a Samsung customer. -Elizabeth
Ear bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Falls of the ears all the time when moving or walking
I would recommend this to a friendBrand response from Samsung
Posted .Hello there JulioG, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Feel free to check out, "How to wear your Galaxy Buds2 Pro or Buds2" to learn more. If you would like further assistance afterward, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Galaxy buds pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. Having trouble with calls keep sounding robotic.
I would recommend this to a friendWish I had not spent the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life less than advertised. 3-4 hours is the best I've gotten. Not as comfortable as I had hoped.
No, I would not recommend this to a friendEar bubs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're all right they tend to fall out pretty easy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Jesus, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at the article titled, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
Don't stay in my ears.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them but they won't stay in my ears. I wish they had a wing.
I would recommend this to a friendToo small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out my ears when im eating or talking otherwise a good choice
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not a Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the sound is good and they are noise canceling i find them to be uncomfortable also the indication of how to use them is not clear to me. They also fall out easy. Im not a fan AT ALL
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Stephanie! Thank you for your honest feedback, which is invaluable to us as we strive to enhance our products. The Buds2 Pro include an additional bud tip to assist users in finding the most comfortable size. We advise the following steps for correctly using your earbuds:
1. Ensure that the earbud tips are properly attached before wearing them.
2. Insert the earbuds in the direction of your ear canal for maximum comfort and the best sound quality.
3. If necessary, make adjustments by rotating the earbuds, and consider trying different sizes to achieve the best seal.
If you have any further concerns or inquiries, please feel free to contact us at Support. -Kelvin