Customer Ratings & Reviews

Keeps breaking off connection!!! Have to move head around to reconnect.

Intermittent fluctuations in volume when listening to music are a severe disappointment from Samsung.

Barely detects when they're in my ear, touch buttons constantly don't work, noise canceling is a step down.

These state of the art earbuds were very disappointing. They didnt fit right in my ears, despite making certain i was putting them in right, and despite changing out the size of the little rubber ear thing. They hurt to be in my ears, and would start to work themselves out of my ear when doing something as simple as talking or chewing. It somehow has less features than my original galaxy buds. Samsung needs to do better.

Im normally a big fan of samsung earbuds as this product looks very stylish and sleek unfortunately the older models of this product were more comfortable this model is extremely uncomfortable and caused lots of pain to my ears

Earbuds stopped working after 3 months. The audio slowly got worse and worse. Never dropped them. Never spilled water on them

The Samsung Galaxy Buds2 Pro are an excellent choice for those looking for good, noise-canceling earbud headphones, especially if you have a Samsung phone. These are probably the best of this type I have ever used. The small graphite case is similar to other Samsung earbud headphone cases, except it has a matte finish. The case itself can be used for charging either through USB-C or via wireless charging. Out of the box, there's a not a lot to do other than charge or change the tips. Fit was perfect for me out of the box: snug but not too tight. Samsung says they are smaller than the previous Pro model, and I do think these fit (and sound) better. The earbuds feature IPX7 water resistance, so you do have some protection against sweat and light rain. The only knock I have against these--and it's not enough to take away a star--is that using them with the Galaxy Wear app requires a TON of privacy permissions that I normally don't like to give. You may or may not be bothered by them, but know they are there. Some of them are necessary for the features these have, but aren't strictly necessary for just listening to music. Other than that, there are a ton of cool features with these. The noise canceling is really well done--even in a semi-noisy office environment it filtered it out well. I haven't flown with these but I would imagine they'd do well. The conversation mode that detects your voice and turns off the ANC and lowers the volume worked perfectly. The 360 audio mode was, for me, subtle. It worked better for some content than others. Given how small they are, the "Find My Earbuds" feature is also helpful. Another great feature was the fit test, which sends a test tone which presumably then uses the microphones to monitor to tell if you have them fitted properly. It detected my right earbud needed adjustment. Since a good fit is key to having good sound and ANC, this is a very welcome feature. Sonically, these were great. The preset "normal" default is flat, and I mainly stuck to that or the "Dynamic" preset (which ups the bass and treble). "Dynamic" was better for bass for me than the bass boost preset, which sacrificed too much mid and upper range. Listening to everything from classical to rock to dynamic movies sounded very clear and impressive. If you have a Samsung phone (that meets certain hardware requirements) and subscribe to a streaming service that has a hifi audio option, this will output 24-bit audio. Spotify, alas, does not yet offer that, so I was unable to test that. But it's a nice bonus for those in the Samsung ecosystem. Overall, these are the best earbuds I have used. They were, for me, also the most comfortable. I think these are good for anybody, but especially for those with Samsung phones. Great ANC, excellent sonic quality, and a host of other great features make these worthy of taking a serious look at.

I had headphones from Sony. The battery life was 15.

I got these as an upgrade since I had the Galaxy Earbuds 2. These fit more comfortable and better in the ear and such a good price. Its worth it

Doesn't stay in your ears, the adaptive sound kicks in when using for phone calls or voice chat programs so you can't hear the other people. It needs to be able to turn off but not revert to a $40 wireless headphones where it hears everything when turned off. Samsung had a mod back when the Note 7 came out with a small wing, it's still going strong and out doing all its current models.

The earbuds fell out of case after opening it and fell into sewer. I thought this would be covered under warranty but it is not. This was after owning the earbuds for only one week. I explained the situation to best buy and they informed me that this is considered to be a lost item and my ear buds are not covered.

Had it for a month now my beats over the ear was louder, Buds keeps slipping even with the small ear buds at the gym. Which is very aggravating that you've to keep fixing them. Keep hearing static noise in the left bud when on nose cancellation.

Galaxy Buds 2 Pro is a winner in the world of true wireless ear buds. It’s smaller and lighter than the previous generation of galaxy buds pro. The design is attractive and not boring looking. Most importantly, they are quite comfortable to wear so you can spend hours using them. Of course, fitting may vary from one person to another, but they should fit pretty well so you can take them for some running. The buds also got some water-proof rating, so using them when raining shouldn’t be a problem. In terms of features, these buds offer a lot and sits at the top end of true wireless ear buds. The buds offer ANC, which work quite well as long as they fit in your ears pretty nicely. Call quality when ANC on is ok. The buds also offer ambient mode so you can be aware more of your surroundings. The case can be charged wirelessly, and you can even wirelessly charge these directly from supported galaxy phone. There’s also 360 spatial audio mode with head tracking that simulates audio in 360 degrees environment, however, this feature is a bit more gimmicky than something you would enjoy immensely. You can control some of the features of the buds from your android phone. Battery is rated to last up to 5 hours with ANC on and up to 8 hours with ANC off, which basically is what you’d be getting with other high-end earbuds. Now on to the sound quality, which I think is the most important selling point of these ear buds. They sound excellent. The sound signature is designed by AKG, which is one of the biggest brands in the world of audio equipment. They should not disappoint, well perhaps unless you’re an audiophile that prefers specific sound signature. I personally prefer to use over ear headphone when I’m listening to music extensively, however, these buds’ audio quality can compete with other high end ear buds from any major brand. Samsung even made 24-bit audio transmission possible when paired with supported galaxy phone and using appropriate app. I’m using galaxy Z fold 3 and I’m already pretty impressed of how the phone handles the codec. There is no way to verify that the 24 bit audio is working, however, when it works the sound quality should sound a bit better. Personally, even without the 24-bit audio capabilities say that you are pairing these buds with your iPad, these buds should still sound great. So, with the excellent audio quality and many features they offer, these buds deserve to be your daily driver.

This is my second pair and both times I've lost all sound in right ear and this pair lost the sound on left side as well

The volume goes way down if you clear your throat or tilt your head a certain way. Lame. Total buyers remorse/regret.

Broke down within a year. One earphone plays sound very quietly, unlike the other.

Bought these as one my wifes christmas presents. They sync to her phone with th no problem at all, and have crystal clear sound.

I drive a eighteen wheeler and everybody i talk to says they can hardly hear me for all the noise

Constantly disconnect. Vastly different from previous models and completely broken. I cant do anything with these. Cant talk on the phone, listen to music/podcasts. Nothing. Trued to reset them, charged them to full, reset phone. Still nothing works. Will not be buying anymore samsung headphones until these issues are fixed.

Honestly i woukd give minus but I can't. I just got this on August 26, and were working fine until a couple of days. The left but is draing the charge at rate that i have never seen before. It went from 100% to a 78 in less than 5 minutes and i wasnt even playing nothing yet. I tried to contact Samsung and they just ghosting me. They keep sending me to a different department and then after they asked his they can help, they just either ignored me or left the chat. Dont buy this expensive piece of crap.