Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 6510542
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Not worth the mondy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of my ear a lot with simple movements and make up stains the white pods.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there GurjitG, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the fit of your device is to your overall enjoyment and usage of the device. We have a great article on our website titled "How to wear your Samsung earbuds" that helps highlight the optimal placement of the device in your ear for the security of the fit. The device also comes with additional ear tips in a a larger and smaller size to help get the best fit for your specific ears. Lastly, once connected to your device, you can perform a fit test in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
kool but not comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.uncomfortable, very uncomfortable. and you hear yourself talk. the rubber insert is easily stuck in your ear and hard to remove
No, I would not recommend this to a friendWorst Product Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Product ever. bought a new one and was sent either a used one or a fake version. when it arrived the buds were still in the security alphabox. had to use a hammer to open it. no extra earpieces and no charger cable were in it. the buds themselves kept having a loud static sound when playing music and soon they didn't work. only took 3 days for them to stop working. Can't believe best buy would do something like this
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came marked with pen or something and returned because as with alll buds they pop out my ear.
No, I would not recommend this to a friendGreat Fit and Sound Issues with The APP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the original Samsung buds and loved them. The Pros work great how we the app setup doesn’t work with my new Pros so not sure how to fix this issue
I would recommend this to a friendGalaxy Pro ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with them. Take a bit of better no used to since they work better when worn differently from other in ear buds
I would recommend this to a friend- Pros mentioned:Bass, Fit, Sound quality
Pretty comfortable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the crowded world of wireless earbuds, Samsung introduces its newest iteration of their Buds series. Out of the box you get the buds, the carrying/charging case, a USB-C to USB-C charging cable, different sized ear attachments, and some inserts. The case has this nice rubberized finish to it, it seems pretty sturdy. You have an indicator light on the front of the case that shows you the charging status. On the back you have the USB-C port. On the inside you have another light indicator showing that shows if the earbuds themselves have a good charge. The buds themselves have this nice matte finish material. They fit really nicely as well. Connecting them to your phone is really simple. (I have an iPhone, so the experience may vary). When I opened the case, I saw a blinking light, I turned on the bluetooth, found the buds, paired them, that's it. I didn't have to download a single app to get them paired. The touch feature on the earbuds are nice and responsive. You press them once to stop audio or a movie, or to answer a call. The sound is where I was really impressed. It doesn't have the deepest base, but the base is there for anyone who like a good dose. I'm disappointed that I couldn't change any of the setting in regards to the sound. (Unless there was an app I was supposed to install that had this feature) All in all, it's a good pair of buds. With the lack of features, I'm not sure I would pay this much when there are other earbuds with more added software features.
I would recommend this to a friend Only for Samsung phone owners
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it two stars only because you need to have a Samsung phone to use the entire arsenal
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you reaching out to leave us your feedback, Marek. Each Galaxy earbud model is compatible with iOS through a Bluetooth connection. However, only some models can be used with the Galaxy Buds iOS app. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features require a Samsung device to work. If you have any other questions or concerns, please let us know at Support. -Kelvin
Good but not that good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel it's any better than the buds too. However I think it's a good product it's just not bethen a sixty dollar Is predecessor
No, I would not recommend this to a friendAwful fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technology of them is great. The fit is horrendous. I have tried every combination possible and they cut the inside of my ears every time i wear them. 15 days to try everything to make them work isnt very long. Extremely disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your feedback on the Galaxy Buds2 Pro, Bonnie. Wearing Galaxy Buds2 or Galaxy Buds2 Pro correctly is essential for optimal performance. Proper usage enhances sound quality, ensuring a richer audio experience. Additionally, a correct fit contributes to comfort, allowing for extended use without discomfort. Furthermore, wearing the earbuds as intended helps secure them in place, reducing the likelihood of them falling out during activities. Conversely, improper wear can lead to discomfort, sound quality issues, and an increased risk of losing the earbuds. The earbud fit test in the Galaxy Wearable app should ensure your buds fit correctly. On the phone that your buds are connected to, navigate to and open the Galaxy Wearable app, and then tap Earbuds settings. Tap Earbud fit test. Tap Start. Place both earbuds into your ears, and then tap Next. Tap Try again if prompted to run the test again. The buds will chime for a few seconds, and then the app will display your results. It may say “Poor fit” or “Good fit.” Continue running the fit test and making adjustments as needed. If this does not help or if you have any further concerns or questions, please do not hesitate to reach out to us at Support. -Kelvin
Worth your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and comfortable feel the battery last long and will connect to your phone one you place in your ear
I would recommend this to a friendEar Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items Best buys sells is the best, most reasonable, and have the biggest selection of colors. None better.
I would recommend this to a friendconstant dropout in bluetooth connectivity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Buds will randomly drop out in sound and connectivity to the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AaronF, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the uninterrupted listening experience is to you when using your device. We have an article on our website titled "Galaxy Buds disconnect from phone often" and "Restart or reset your Samsung earbuds" to help you in this matter. You can also work with the Samsung Support Team if this difficulty persists. Thank you for being a Samsung customer. -Elizabeth
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay in ears. Has a shorter Bluetooth range than the first Pros. Often disconnects from phone.
No, I would not recommend this to a friendBelow average sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is below average. Far inferior than some other brands available in market.
No, I would not recommend this to a friendlove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, love the color, and it stays comfortably in your ear. Loved them so much I bought them twice!!
I would recommend this to a friend- Pros mentioned:Sound quality
I really wanted to like them!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound like a $5 dollar headphones, not a $240 one that's for sure, even my old Bose sports sound way better.
No, I would not recommend this to a friend Listener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't hold a charge. Too fat in my ear. The color is nice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ReginaP, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you on a daily basis and we'd be happy to help maximize your experience with this device. We have an article on our website titled "How to wear your Samsung earbuds" that will highlight the optimal placement for comfort and fit. Without knowing what battery life you are experiencing with your device, if you believe it is out of the ordinary, please reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung earbuds pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are better than the last ones but the battery life sucks and not many options on the app and you cant manually control the eq
I would recommend this to a friendPoor Fit and Poor Battery Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They missed the mark on a secure fit. These buds are the most unstable fit I've had with buds. I tried running with these a few times and they would just become loose, fall out or sweat would get into my ear and distort the sound. I tried all of the fit types that come with these buds and no success. I'll be discarding these and buying another brand that fits better. Compared to the competition, these buds get half of the battery life at the same price.
No, I would not recommend this to a friend