Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 6510542
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Samsung buds 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the fit. they kept falling out even changing the sizes didn't help
No, I would not recommend this to a friendGreat sound, not a good fit for my ears
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is really good, however the buds just fall from my ears very easily
No, I would not recommend this to a friendNot good for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg it is not good for the safety of my son very fast loss I paid Insurance , but they cannot give me lost insurance on fixing this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MunkhnasanB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Buds2 Pro, but we need more information than we currently have available before we can do so. Please reach out to us when you have time to conduct some troubleshooting on your device, if needed. Thank you for being a valued Samsung customer. - Debra
Happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant believe the range with these. Amazing. So happy with this purchase.
I would recommend this to a friendNeeds to be improved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and tends to drop out of your ear. Prefer the old style bean looking buds as they remain in your ear
No, I would not recommend this to a friendNot a good fit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit. Therefore i can't say if the sound quality is good or not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DanielF, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. The sound quality on the Galaxy Buds2 Pro provides an immersive listening experience with its full 24-bit audio for clear, rich audio. Your conversations are crystal clear due to its Intelligent Active Noise Cancellation as it quiets even the loudest sounds so you can tune in to what matters most. When it's time to let the outside world in, switching to in-person conversations is super easy with Intelligent Conversation Mode utilizing voice detect. You can just start talking and it will automatically lower your volume and put your Buds in Ambient Mode so you can hear the other person’s voice loud and clear! These Buds are packed with features! Let us know if you would like any further assistance after reviewing the resource shared by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Another upgrade.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay if you just want to upgrade no noticeable improvement over my Galaxy Buds Pro.
I would recommend this to a friendStay away from Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is the absolute worst. Thankfully Best Buy allows you to return items. That is why they will continue to get my business. Samsung doesn't follow through with their promises. I was told I would receive free AKG headphones years ago for a pre-order, but instead they gave me some worthless Fortnite code. No idea what that even is. Get the Sony buds.
No, I would not recommend this to a friendNot that great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a defect pair but the audio Quality isn't that good in these.
No, I would not recommend this to a friendGood so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than first Bud Pros. Sometimes I get static but still tweaking them to my liking. Love the color.
I would recommend this to a friendRecommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as expected. No issues, good sound quality, and noise canceling.
I would recommend this to a friendPoor Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds are a 5 star. Best buy on the other hand. I asked for white, store i was at sent me another store picked them up opened them they were graphite. Already opened the box. The first store had the graphite in stock.
I would recommend this to a friendearbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound quality, easy to use charge seems to last a very long time
I would recommend this to a friendLoud ringing when using noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 pair, for my wife and I and they both have a loud ringing sound in the left ear whenever you turn on the noice cancelling feature. Tried cleaning and every other solution found on various blogs...apparently its a common issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GeorgeC, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you troubleshoot this matter with the ringing with the noise canceling feature of your device. Please, reach out to the Samsung Support Team through our website for one on one assistance in this matter and working towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with battery life or fit. Not recommend
No, I would not recommend this to a friendKeeps breaking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third pair. I keep having to return them. In less than a month the charging contacts stop functioning on one earbud and it’s unable to charge and unable to be used. I’ve cleaned the charging contacts with no positive results. Hopefully the third pair will last. I’ve already spent over $100 in geek squad service plans.
No, I would not recommend this to a friendExcellent size. BUT didn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side quit working. Can’t get it fixed. Right after get 30 day warranty
No, I would not recommend this to a friendGreat Buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit. Best Buy totaltech is also an incredible deal.
I would recommend this to a friendGalaxy ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t access full functionally it iPhone. The ear buds were good just limited on functions
No, I would not recommend this to a friendWorth price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful for work and great sound quality for noise cancelling
I would recommend this to a friend