Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 6510542
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. It was easy to order online.
I would recommend this to a friendGood............
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.................................................
I would recommend this to a friendBudsss Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them only this is they sont adjust the soumd
I would recommend this to a friendLove the sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clean sound. My favorite Samsung buds so far.
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn't. connect to my Samsung. 23.
No, I would not recommend this to a friendNoise
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, But the fit is bad and outside noise is not canceleld
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SathvikMN, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Feel free to contact Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a treasured Samsung customer. - Debra
Ear infection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used them for awhile then noticed pain in my ear. Went to the doctor and it's an ear infection thanks to Samsung. Over a month and still dealing with it. I assumed my buds afterwards. This is a thing. I googled it and was surprised. Apparently this started with last year's model when they switched to a different material
No, I would not recommend this to a friendnot what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connectivity for these was not good. I also had trouble with getting a proper fit.
No, I would not recommend this to a friendLoose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds will not stay in my ear. They are always falling out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Natasht, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us after reviewing the resource shared by reaching out to Support at your leisure. Thank you for being a staunch Samsung customer. - Debra
Microphone sound is garbage.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these buds and the whole point to get a high sound quality microphone that does not pick up background noise. The sound is garbage and seems to amplify rather than reduce the background noise. I will be returning.
No, I would not recommend this to a friendComplete garbage.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are uncomfortable. Getting them into pairing mode is a HUGE hastle. It took forever to pair them with my iPhone and the Galaxy Buds app for my iPhone never recognized them. I'm returning them and getting Bose Quietcomfort.
No, I would not recommend this to a friendHorrible - bad audio, bad fit, bad buds.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don't get the hype here. I pre-ordered these, only to be seriously disappointed. They didn't come with additional size ear inserts - just one size, don't fit tight and won't stay in. The app says, poor fit, change your ear piece but there are none. I'll stick to my beats and return these - total waste of money.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. The left one stopped working within a week and it's more effort to fix than cost to buy new ones (jabra ones haven't broken 6 months later)
No, I would not recommend this to a friendSound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds but sound quality has not improve over the predecessor
I would recommend this to a friendWrong purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality and they are expensive. They are useless
No, I would not recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great. Does hurt my ears since i cant change the wings
I would recommend this to a friendSamsung ear bud pro
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the ear buds work.. . . . . . . . . . . .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James... Thank you for reaching out about your Samsung Galaxy Buds2 Pro earbuds. There is a one-year manufacturer's warranty available on all Samsung products, so please reach out to Samsung's warranty department at 1(800) SAMSUNG/1 (800) 726-7864 if your buds fall into that time frame. Thank you for being the best part of Samsung. -Bethany
Low battry life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low battery life, 2-4hrs max. Does not stay in ear comfortably and falls out easy. Drops connection randomly. Not worth $200.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KennethF, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you troubleshoot anything you are experiencing with your device that may be causing difficulty or frustration. With regards to the battery life, the ANC feature usage will use more battery consumption than using the ambient sound feature, and we have an article on our website titled "All about your Samsung earbuds’ battery life" to help you better understand and troubleshoot this matter. For the fit of your device, this device does come with additional ear tips in a larger and smaller size in your original packaging, we have a great article titled "How to wear your Samsung earbuds" and you can perform a fit test while wearing your earbuds and connected in the Samsung Wearables App to acheive the most secure fit possible. Lastly with the connection, if you are maintaining the range of bluetooth connection and experiencing these interruptions of your device we have another article to help you titled "Galaxy Buds disconnect from phone often". If you are still experiencing anything out of the ordinary with your earbuds, please reach out to the Samsung Support Team for additional assistance. Thank you for being a Samsung customer. -Elizabeth
Broke after four months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Month four and these buds started sounding garbled to my callers. So back to buying cheap buds as I get the same deal buying cheap.
No, I would not recommend this to a friendSamsung Galaxy buds2 pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To big for my ears. Need to come with different kinds tips
I would recommend this to a friend