Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 6510542
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Volume
Just too quiet disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must have received a dud because these ear buds are way too quiet!! I dont listen to really loud music they just stink. If i could hear the music the quality seems good. I have samsung s23 ultra they still suck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey IMTreble, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your Buds2 Pro. Feel free to contact Support afterward if you have any questions for us or if you would like any further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Sound quality
Would buy again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The sound is great and they are quality earbuds.Ive bought 2 now. One for me and one for my son.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a Christmas gift for my husband and he loves them! He says they are a great fit and the sound quality is excellent.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and pairing capabilities wothny samsung phone. Best Buy pickupprocess was very easy!
I would recommend this to a friend - Pros mentioned:Sound quality
Earbud review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds are good quality but my music keeps on going out. I'm not sure if its a technical issue or not (keep in mind)
I would recommend this to a friend - Pros mentioned:Sound quality
Great Eararbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I have to say that this was a good investment. The buds fit great in my ear. The sound and clarity is great.
I would recommend this to a friend Disappointing Downgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy Bud2 pro earbuds is frankly lack luster. I was excited to get my hands on the new Galaxy Bud2 pro earbuds, but unfortunately, they've fallen short in almost every way. The biggest letdown is the fit. These buds just don't stay snug in my ears. Insultingly, there were no other size earbuds included in the package, like previous generations. They feel loose and constantly on the verge of popping out. This is a huge step back from the previous generation, which offered a secure and comfortable fit. Sound quality is another area where the Galaxy Bud2 pro disappoints. While not terrible, it definitely lacks the clarity and punch of the earlier model. The bass feels less defined, and the overall audio experience feels a bit muddy. It's a noticeable downgrade for anyone who enjoyed the richer soundscape of the previous version. To add insult to injury, the connectivity hasn't been as flawless as I'd expect. I've experienced occasional dropouts and stutters that weren't an issue with the last generation. Overall, I can't recommend the Galaxy Earbud2 pro earbuds. The loose fit, underwhelming sound quality, and connectivity problems make them a significant disappointment compared to their predecessor. If you're looking for a new pair of earbuds, I suggest looking elsewhere.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations CarlosH, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Also check out, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you have described to be experiencing with your Galaxy Buds2 Pro. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Sound quality
Better than AirPods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how snug they fit in my ears. My AirPods kept falling out, especially at the gym. The sound quality and noise cancellation feature are amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I love the noise canceling and the active pass through.
I would recommend this to a friend - Pros mentioned:Sound quality
Great improvement from last version
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound I had the previous version and these ones sound more neat and with less background noise
I would recommend this to a friend - Pros mentioned:Sound quality
Best so far!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best out of the 2 previous ive purchased for my wife and I.
I would recommend this to a friend - Pros mentioned:Sound quality
Love my earbuds...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product sound perfect usually when im talking to my family in philippines sounds clear no sounds background like other earbuds...
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy Buds2 Pro Wireless Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part, the overall sound is really good. They don't quite fit as neatly as they should, but overall, are still worth the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung wireless headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones! The sound is amazing on these as well as the noise cancellation.
I would recommend this to a friend - Pros mentioned:Sound quality
The best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound quality and awsoke noice cancelation.
I would recommend this to a friend - Pros mentioned:Sound quality
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great! The quality really shows and they made a great gift.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound, So so fit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but the fit is not that good. They feel like there going to fall off.. otherwise I do recommend them..
I would recommend this to a friend - Pros mentioned:Sound quality
Dont stay in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is amazing, but insane pressure. The ambient noise option helps with the pressure, but honestly still intense pressure. The liuder you listen to tour music the better the quality. The flaw to these is that they dont stay in the ear. For a pair of headphones being over $200 but wont even stay in the ear makes em not worth buying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ForrestGreens17, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. By wearing your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. The Galaxy Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please take a moment to review, "How to wear your Samsung earbuds" for some amazing tips on how to get the perfect fit for your Galaxy Buds2 Pro. If you would like any additional assistance afterwards or if you have any questions for us, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Sound quality
Great ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I've ever owned. Great sound on everything games, videos and music
I would recommend this to a friend - Pros mentioned:Battery life
Improved...but not where it needs to improve
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had prior version and battery slightly improved. Thus the 3/5. Battery warrants my harsh review. Wanted to stay android to pair with my Samsung, but not worth the price. At retail, the Sony's fit better, have far superior sound, and have a legit battery. One of the few Samsung products that isnt as good as it should be. Sound is ok, but battery life continues to annoy me and others.
I would recommend this to a friend