Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 6510542
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
New purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones, battery life is not as good as my older ones, but these are great
I would recommend this to a friend- Pros mentioned:Sound quality
not worth the money ...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THESE- I purchasd a pair from Best buy in Phoenix 10/25. Won't hold a charge past 3 hours. Contacted online tech support Oct 14, said I need to take them back to the store. I live 1200 miles away. . THAT'S not going to happen. Felt "OK" in my ear, but not great. I can deal with it as the sound was good, but the charge issue is a big one for me; they're good for about half of my workday and then they're done till they recharge. Hard pass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha BartEnder57702, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. Please take a moment to review "Samsung earbuds do not turn on or charge" to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Done with Samsung Buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of these for just over a year until the right earbud just blew out on me. Tried all methods of troubleshooting and no fix. The pair of buds i had before these, the original Galaxy Buds, broke after 6 years of normal use, which I didnt see as a problem. Im more mad that these didn't even last more than 15 months with very little use. Second, they never truly stayed in my ears. I had to overwork them and shove them in my ears every time, always doing a head shake test to ensure they were secure. Even then, they sometimes just pop out. Im looking elsewhere, like Sony or Raycon.
No, I would not recommend this to a friendNoise cancelling is good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sister honked at me twice and I didnt hear her. (she was less than 10ft away in the same parking lot)
I would recommend this to a friendGreat!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung device. Broke my first pair and bought another because I like them a lot.
I would recommend this to a friendEarbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds. Listen ro music or talk on the phone. Still learning all the features.
I would recommend this to a friendHeadphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift , coñor super nice, the sound is super good
I would recommend this to a friendSamsung is King!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds so far. Samsung is the best!!!!
I would recommend this to a friendLove them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality Loved the color and size Perfect gift
I would recommend this to a friendGreat ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Comfortable, great sound, love to tune out the word!
I would recommend this to a friendOnly headphones for me!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever had. Great with my fold 5!!!
I would recommend this to a friendGoing to last me years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and doesn't fall out your ears when running. Cool features and functioning noise cancelling.
I would recommend this to a friendEarbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not too bad for the price. Sound could be better but the quality is good.
I would recommend this to a friendBuy a different brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend these earbuds. I had a pair of Galaxy Buds Pro with a galaxy phone before "upgrading" to Buds 2 Pro, and the old ones were far superior in most ways. First, these earbuds fall out of my ears constantly. I've tried every attachment. The sound doesn't really matter if you can't keep the buds in your ears. Second, the battery life is abysmal. Less than 2 hours and one or both buds is dying. Third, connection problems with bluetooth. Fourth, while the sound quality is decent, it's not worth the price. Go with a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Weathercrafter, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would love to help you troubleshoot the features and functionality of your earbuds that are not meeting your expectations. For the fit of your earbuds we have a great article available titled "How to wear your Samsung earbuds" and recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We also have a great article for the battery titled "All about your Samsung earbuds’ battery life" and will highlight that the battery life of your device will be longer if you are using the Ambient Sound setting rather than the ANC. For the connection we have a few articles we recommend browsing titled "Galaxy Buds disconnect from phone often" and "Connection issues with Samsung earbuds". Lastly for the audio quality, if you haven't done so already in the settings you can adjust the equalizer to an audio profile that aligns to your preferences. We also have an article titled "No, low, or poor audio quality on Samsung earbuds" to help you at your convenience. Lastly, if these matters continue with your earbuds, we also have the Samsung Support Team available through chat to offer additional assistance. Thank you for being a Samsung customer. -Elizabeth
Love!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them!!! They fit perfectly after switching out the earpiece & the sound is superb!!!
I would recommend this to a friendSamsung earbuds2 pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like everything about these! Earbuds. Highly recommend them.
I would recommend this to a friendEar buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fit well and actually stay put, and sound is GREAT!!!
I would recommend this to a friendLove these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, nice color, and they adjust to your ears.
I would recommend this to a friendGreat quality for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair I've bought and I still love them!
I would recommend this to a friendGalaxy buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome earbuds. Best pair i ever had. Great buy for anyone.
I would recommend this to a friend