Customer Ratings & Reviews

Should be a zero star. My 20 dollar buds sound better, play louder. This are so low, at the gym they are worthless. Yes there's an adjustment, does not help. Also Samsung demands every option in your phone now, everything, email, messages, and on and on. Never buy Samsung anything again.

If you like headphones, that randomly stop working all the time, then, these are the ones for you. Imagine you’re out on a run, miles away, and all the sudden you get this loud, high-pitched, whining, noise, blaring from one of the ear buds. or you’re out on a run and one of them just suddenly stops working, and then you got to wait till you get home and re-sync the headphones to the device. I thought for the longest time it was my iPhone, but I just upgraded my iPhone, and I still the same issue. I also have the same issue with my Samsung pixel five and six. These are by far the worst headphones I’ve ever bought And I do not recommend you buy a pair. The only thing I can give them credit for they do stay in your ear.

Sound and connectivity were great but the same ear infection problems happened again. I wore them the first day I bought them for maybe 4 hours, I had a raging ear infection later that night. I returned them immediately after. I only bought them because I had read samsung fixed the ear problems, they didn't.

I don't know how this product got such high ratings. I bought them because of the ratings, but when my airpods died, i wanted a replacement based on reviews. The biggest issue i had was that the audio quality was terrible. I can hear the incoming fine, but the outgoing call sounds muffled or distant on the receiving end. I tried with many friends/family and switched to new phones and it's the same. The other issue i had was they keep falling out of my ears! I've changed the earbud rubber covers and they still fall out, especially if i talk. Super annoying. I spoke to Samsung several times, they couldln't figure it out. They supposedly gave me a new replacement, but the results were exactly the same. I'm very disappointed with these earbuds. Maybe they're not designed to work with iphones??

They were perfect for maybe the first 2 months then the sound just started sounding turned down, and no i didn't have the ambient option on. I basically use them now to listen to music in an already quiet area. Also i cant even put my phone in my back pocket without connection issues.

This is my third set of buds from Samsung and by far the worst. The quality and integration is bad, and I have experienced two different defective issues in the first 10 months of ownership. Samsung just wants me to keep dropping them off at the service center rather than just replace them. Die hard Samsung fan for 2 decades will be moving on to a company that values their customers and stands behind their products.

I used these for about a month before i gave up on them. I work in a loading and unloading dock site, so there's various hazards. I always had the ambient sound on to hear my surroundings, heres the MAIN ISSUE with these in my opinion, when theres loud sounds, these headphones try to block out the noise, so it would switch from ambient sound to noise cancelling, sometimes it would switch back, and other times i would have to hold it. Other than that sound wise it was medicore at best.

I have had these for less than a week and the case is already scratched. I'm not sure what Samsung was thinking when they decided on such a soft material for the cas.

Very uncomfortable and the sound quality is lackluster with no ability to custome tune. The controls work ok, However, the volume control is laughable.

LOVE THESE! The sound is great - Very full and clear. I also very much appreciated that they sync up practically by themselves.

Good until the right earbud started whistling and then went out. Only lasted 5 months.

The sound quality is great but they are very uncomfortable. I dop them all the time cause they dont fit well in my ears.

They're arent as comfortably as the previous version.

I love the fetures but despite trying the different size ear bids. They keep falling out of my ears. Makes me like the old ones better.

i bouhgt this over a month ago n i love it the sound just awesome i recomend this product

Got ear infection from these. Tried another pair with the same results. I have NEVER had an ear infection before getting these!!! DO NOT BUY

Purchased and tried rhe Falaxy Buds2 Pro, in both my wifes ears and mine with all 3 tip sizes. Buds were lose and failed the noise canceling / fit test in the Galaxy App each time. Returned.

Do not get these earbuds from samsung or any of there current buds this generation, they are all very slippery and have no hooks to hold on to your ear, they will fall out by simply smiling to hard or laughing. They need to put the hooks back on next time. Don't waste your money, buy the Sony buds or Bose buds instead.

Had to return them. I did not like them. I have the S23 Ultra.

These buds will disconnect with any touch. Even if you rempve the touch option they will still disconnect. When they disconnect, audio will blast from your phone speakers if you have the volume up.