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Customer Ratings & Reviews

$189.00

Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 12,961 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Little gift

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My daughter loved it for Christmas and I liked the price. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. fits great for small ears. Great improvement over previous version in terms of bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung does it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are far better than the first buds and the fact that the case is shown and displays the charge level is great too better than airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product for Samsung users

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product. I had my doubts at the beginning because there were mixed reviews about them, but after using them for a couple of months I could say that the sound is really optimal, I used them all day long without any problems, for calls or for listening to some music. They do pair really fast to your phone if you are a Samsung user and have the capability of changing the settings as well. The only bad thing is that the touch sensor is really sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great little ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Buds. Great sounds. Comfortable. Easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great all around earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit, great features. Perfect match for Samsung phones. Upgraded from cheap earbuds and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these earbuds over my Bose headphones because of the lag using my Bose. Sound quality is excellent and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! Bought my daughter a pair as well as I was very impressed with their ease of use and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique product noise cancellation is going can last charge very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever had. They have amazing battery life. Calls are clear on both ends. Highly recommend these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't work for Wifey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my Wife for her Birthday. But she was having issues talking to people with Apple products so she said I can have them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, bass & call quality. I don't get any complaints from callers on the other end, even when I'm out in public.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set of earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good set of ear buds and definitely worth the $150. The lack of ANC does suck, but overall I am extremely happy with this purchase. The multiple levels of ambient control has been really nice and the sound is great. I want to say I love that they added the multiple device support, but it requires bluetooth 5.0, which unfortunately my laptops do not have. That has been a real bummer, but it's good for the future

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mike, your valuable feedback is greatly appreciated! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    I loved my Samsung ear buds pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks you , to great people's of Best buy !! For your help , and assistance!! Thanks so much.. l very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing! The guy up Front went a ran down the ones I wanted. My wife loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds+ a "MUST HAVE"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds+ True Wireless are AMAZING! The ease to set them up was incredible and the Sound Quality is AWESOME!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with mumbled voices. Me and other people that I call. I like the feel and sound when they are working right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect little earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love my buds2. i wear them for just about everything - calls, listening to music/podcasts. they work great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The upgrade is excellent. Clear sound, good functionality, and it stays in my ear while I'm working out!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it The sound is great It never cut in-and-out I love the battery life In stays and get here and it's easy to set up

    I would recommend this to a friend