Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 10928808
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, Sound quality
Great ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is awesome and fits perfect without falling out
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
good earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but the case is a little flimsy, battery life is good and the ambient sound is pretty good
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Awesome buds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the original Galaxy Buds and upgraded to these. Better battery, better sound and call quality is better.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Buds fit properly. I've purchased other buds in the past and they didn't fit well.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound and they stay in place. Very happy with this purchase. We bought a second pair for my wife.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great sound and battery life!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these Samsung earbuds. The battery lasts for hours and the sound quality is great.
I would recommend this to a friend - Pros mentioned:Sound quality
Happy Listening
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Sound and base are perfect. The ambient setting provides noise cancellation that you can adjust to the level of ambient noise you want to hear. I connected these to my Samsung phone and I am very pleased with my purchase. I highly recommend these earbuds for their quality, durability and style. I also purchased the Geek Squad Protection because they just do a great job, and it gives me piece of mind.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and fit. Simple to use and the bass is clear and strong.
I would recommend this to a friend 
Don't fit in my ears
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I normally love all things Samsung, but these don't fit snugly in my ears like the Buds+ did, there's no wings to keep them anchored and I find myself never using them because the fit is so unreliable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Jilz, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 aren't fitting correctly in your ears, you can simply swap the earbud tips and/or wingtips on your device. It will help ensure they remain comfortable while providing the best sound and call quality possible. Please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve the most comfortable fit for your ears. Also, we recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please let us know if you have any questions for us after reviewing the resource provided or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Battery life, Fit
Perfect fit light weight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now own 2. Fits perfectly and is very light weight. Battery life very excellent. Highly recommended
I would recommend this to a friend Hides well and doesn't stick out like Apple pods.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds+ are excellent earbuds, pairs well and effortlessly if you have another Samsung Galaxy phone. Hides well in ear
I would recommend this to a friendNice earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my earbuds. I wouldn't change it for anything.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, great battery life, comfortable and sync wonderfully.
I would recommend this to a friend - Pros mentioned:Battery life, Connectivity
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and long battery life. Easily connects to my device.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound great, uncomfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great with cool features. Found the hard plastic to be ubcomfortable after more than 20 minutes. Ended up returning them
No, I would not recommend this to a friend - Pros mentioned:Sound quality
High Quality Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise isolation and sound quality; sturdy case; and Bluetooth signal is excellent (has not dropped). Battery life is reasonable, though I would've liked it to go longer than a week between charges. One issue that isn't well-advertised is that the Samsung app for Galaxy Buds2 that enables advanced audio features isn't available on iOS.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ear buds solid build and good battery life
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to set up and use. Quality product.
I would recommend this to a friend Samsung Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung buds work amazingly! The staff was friendly and helped me find these as soon as i came in
I would recommend this to a friend- Pros mentioned:Sound quality
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because of noise canceling and price and I am impressed. Much better than those expensive other brands
I would recommend this to a friend