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Customer Ratings & Reviews

$189.00

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love them they sound and the quality is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung finally got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I am an iPhone user 12 pro max. Yes I own air pod pros. I have tried 10 different true wireless buds. All Samsung line, beats buds, Sony and so on. I’m my opinion these are the best out there at the price point. These are my new daily buds. Call quality is amazing and clear. The base is amazing when playing music. Extremely light. I went hours forgetting they where in my ear. The ANC is ok for things like low hum air conditioning. The ambiance mode is the best yet. Well done Samsung you finally did it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing Technology

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were gifted to my mother and she uses them all the time! They easily connect to her phone after the first set up, all she has to do is put them in her ear for them to start working. Amazing Technology.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it but be careful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them until i lost them because they fell out its case. The case isnt very secure so make sure you buy a good case cover for it. But it has good sound and i loved the color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Another great samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always listening to music. Even though i have perfect wireless headphones already (bose nonetheless) i really wanted to try these because of the features that my bose doesnt have. Bose may be a tiny bit better sound quality, but these are great! I like the ambient noise feature as well as the battery life. I can wear both headphones at work now without missing key information from colleagues. A must buy for samsung fans!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Musicfan, we are thrilled to know you're getting great use out of all the wonderful features these earbuds have to offer. Thank you for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Still working tho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love.Samsung definitely is gonna get another set.Because I think these have gotten too old, but I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE BUDS! They fit right into your ear and stay. Not only that, but they come with two other different sizes of ear rubber buds that you can switch out for a better fit into the ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but slippery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. My problem is the case and the earbuds are made from super slick plastic. Several times they have slipped out of my hand when I go to pick them up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the last design. Doesn't cancel al external noise, but it's cancel enough to hear your music or conversation without any problem, although it's fell tight when active. Also you can deactivate the touch control with a simple widget. Great buy on special.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these earbuds. The sound quality is great, the size is perfect, and the battery life is really top quality. I dont have to charge them as often as I did with the older generation of Samsung ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung Vs Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife enjoys them more than the Beats Buds she had. More comfortable, they are actually touch sensitive, where as the Beats, you have to press a button to pause, play, etc. The Beats sound a little better, but not by much.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly and fit my ears perfectly, which is sometimes an issue for me. Like the color too so my boys won't be tempted to 'borrow' them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased these! They pair up easily with my galaxy s20, the sound in fantastic ,very clear and crisp. The ambient sound feature was awesome as well as the noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds! I've owned all the Samsung true wireless buds, including the latest "Live" and these are my favorite! Great sound and volume, they stay in place and battery life is pretty good!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Moved from Bose to Buds +

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a sincere Bose earphone user from the year 2014. Past 6 years I have used Bose soundsport in-ear which are seriously comfortable, even better than Soundsports free. I was hesitant to try any other brand due to the sound quality and soundstage. Beleive me BUD + blew my mind. Very good sound quality. High mids n treble are well defined. You can always tweak the EQ using power amp and also increase the Stereo Expansion for a better sound stage. For some days you might feel awkward with these small earbuds. But gradually you will become used to. Very good for gym due to its light weight and ear wings while helps it to stay secure in any kind of situation. I would recommend to go for it without a blink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mediocre sound/terrible for exercise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most expensive ear buds I've ever bought, and by far the worst sound quality. I have a 5 year old pair of $40 earbuds that I use to watch TV at night and they provide concert hall level sound. These Galaxy Buds have a very flat and distant sound. Although I've had no connection issues with them (which is why I had to ditch my last pair), once you start to sweat while running or exercising they need to be readjusted ever minute or so. I don't understand why they make these things out of the slipperiest material possible. I've though about roughing up the plastic with sandpaper, or adding a bit of rubberized material to help them stay in but the touch controls are VERY sensitive and I'm worried that will cause an even bigger issue. I should have spent the extra few dollars and got the Beats...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better Than I Hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds better than I thought. For me the fit is just right and I like how this model has a tab that helps him stay in the ear. And these are super easy to connect with their own app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Quality, but Annoying Touch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of sound quality, they are great. I have a Samsung phone and so they are all very easy to connect and change settings on using the app. HOWEVER, I must say, I would not buy these again knowing what I know now. The touch on them is extremely sensitive, so much so that anytime I have to push them or readjust them in my ear, even slightly, the touch goes off and my audio will pause. It's extremely annoying. Even if you try to grab around the edge, it'll go off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings RobertR, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your directness. As you know, you can use the touch area on the earbuds to control your music, phone calls, and other useful shortcuts without getting out your phone. The earbuds’ touch actions are set to single tap and tap and hold by default. To use all the earbuds’ touch actions, launch the Galaxy Wearable app, and tap Touch controls to activate the related features. Lightly tap the touch pad one time for the following options: * Play a track. * Pause a track. Quickly tap the touch pad two times for the following options: * Play the next track. * Answer or end a call. * Place the current call on hold and answer a second incoming call. * Switch between a current call and a call placed on hold. Quickly tap the touch pad three times for the following options: * Play previous track. * Start the current track over at the beginning. Touch and hold the touch pad for the following options: * Decline a call. * Turn the microphone on or off during a call. * Retrieve a called placed on hold after ending the current call. If you would like to share any additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound as long as you play with your phone EQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been a huge fan of the sound quality from ear buds, but walking around with big cans over your ears isn't a great experience either. So I decided to give these a try... Right out of the box I played some Pink Floyd and was immediately disappointed, there was just no depth to the sound. However, I then started playing with the EQ on my sound settings on my phone (Note 10+) and suddenly they came alive. Ultimately, they're actually a pretty great sounding ear buds as long as you find the sweet spot in your EQ settings on your phone. Other than that, they're comfortable, phone quality and mic seems to be pretty good and the taps for interacting with the phone without taking the phone out are also responsive and work well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself and I love them! Sound quality is great when you enable dolby atmos. Battery life is very impressive and I like how the feel in my ears. I am happy with my purchase.

    I would recommend this to a friend