Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 11980722
Customer reviews
Rating 4.4 out of 5 stars with 5267 reviews
(5,267 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit nice, sound good and stay in the ear, cant ask for more.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Few complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint would be that there are no extrq cushions.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 4 out of 5 stars
in general
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the headphones are perfect for me so have no complaints
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing for the price!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for my mom and the quality is great!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy Buds 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter and she has had no issues whatsoever. Great Samsung product.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm new to the tech game but these Bud2's are great inside and outside my home.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Samsung EAR BUDS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the ears. Nice to have one in your collection.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 4 out of 5 stars
Definitely i recommend this headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product, because they have good sound
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 3 out of 5 stars
Not a good choice for apple products.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, not loud enough. Might work better for an Android phone. But for apple not so good. The app from Samsung doesnt support this set of buds. So you are stuck using the iphones settings. I just cant get enough sound out of them and cant use all of the features that they provide. Samsung update your app so I can get all of the features these buds provide.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it , they are very good. I received on time. Good quality
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 3 out of 5 stars
Great Left Earbud, Time Based Right Earbud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd' pair, the right earbud stopped working after about 3 months. It's unfortunate because I'd love the earbuds otherwise. I can still use the left ear bud in either pair, but it's a bit one sided. Ha
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CarmichaelG, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Check out, "No, low, or poor audio quality on Samsung earbuds" when you have the free time available to help resolve what you may be experiencing with the audio quality of your Galaxy Buds2. Reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Rated 5 out of 5 stars
Work Like a Charm!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work perfectly for when I am walking and listening to my book!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 4 out of 5 stars
Excellent if they didn't pop-out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As is the case with the Samsung buds products, these are high quality, have great sound, and are comfortable. If you have a Samsung phone, there are many options that enhance its use. The active noise cancellation is a step above and is tunable. The app can place a widget on the screen that will allow quick and easy switching of the ambient/anc and disable the touch functions if needed. The small size and minimal weight make them VERY comfortable but, in my case, that size and the smooth finish had them falling out. I tried the different sizes and still, they were falling out! Even bending to tie my shoes had them popping out....They need some sort of "wings or "tabs' to customize the fit.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great sound performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are very comfortable and the audio is amazing.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 2 out of 5 stars
Galaxy Buds2
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but horrible durability. Used these things for 5 months and now I have dead galaxy buds that wont hold a charge.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out, Cole, and for your feedback on the Galaxy Buds2. These earbuds provide a remarkable audio experience with well-balanced sound, exceptional comfort, active noise cancellation (ANC), and seamless connectivity to your phone and watch. If your earbuds are not charging or turning on, it could be related to the earbuds or the charging case. Make sure to use an approved Samsung charger, as unapproved chargers may lead to difficulties. To troubleshoot, try fully charging the case, checking the earbuds for any damage, or restarting them. For more assistance, please visit our "Samsung earbuds do not turn on or charge" page. Remember, Samsung products come with a limited 12-month warranty against manufacturing defects, and you can also consider Samsung Care+ for extended protection and additional support. If this persists, please reach out to us at Support. -Kelvin
Rated 5 out of 5 stars
earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them i just love listening to music and what a great way to listen to it and not bothering other people with your music
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Birthday gift and he love it so far
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Ayye these are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually really like these ! They're a lot better than i expected. I'm very pleased with my purchase.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Ear bubs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had earbubs before. And I love this pair. It pairs with both my tablets and my cell phone. Which is very convenient.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 3 out of 5 stars
Okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my first pair of earbuds that have bought from best. that I love. So I went back to buy another pair. But these fall out of my ears unless I have wear a hat So that's why I only gave it 3 stars.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there VanessaV, thank you for your feedback on your Samsung Galaxy Buds2. We understand the importance of the overall fit of your device for the continued usage and enjoyment of your device. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure the placement is in the optimal place for the security of the fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth







