Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 11980722
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Galaxy buds can do better
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live listening isnt very good on these They fall out of your ear pretty easily and if you try to put them on while you had tap controls on it hangs up phone calls/ pauses music/ skips music/ etc I wouldn't recommend getting them Find one that stays in your ear better
No, I would not recommend this to a friendSamsung buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my granddaughter and she loves them. They seem to work very well.
I would recommend this to a friendOverall an Okay pick
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were working fine up untill I am writing this review and in less than a year in they stopped charging and right headphones is not working at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Harsh, thanks for taking the opportunity to review your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. Take a moment to review, "Samsung earbuds do not turn on or charge" when you have a free moment to conduct a few quick troubleshooting steps to help resolve what you may be experiencing with your Galaxy Buds2. Feel free to reach out to Samsung Support if you would like any additional assistance afterwards or if you have any questions for us. Thank you for being a dedicated Samsung customer. - Debra
Samsung Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good. Battery life is average (couple of hours), and you have to put them back in the case to re-charge. I would recommend some kind of necklace or lanyard to keep them from falling or having to have a free hand to deal with each of them. They seem to sinc up effortlessly by Bluetooth.
I would recommend this to a friendBrand response from Samsung
Posted .Hi EdfromSactoCA!
We appreciate your recommendation and sharing your experience with us about your Galaxy Buds2 True. Our customers’ concerns and opinions drive our continuous efforts towards delivering world-class service and products. You may try the following steps through this link to prolong your earbuds battery life:
https://www.samsung.com/us/support/answer/ANS00078081/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144169731
Thank you for being a Samsung customer.
- Remie
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Connects to bluetooth with no issues.
I would recommend this to a friendSamsung Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought these for my daughter and she loves them.
I would recommend this to a friendGood match for samsung phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds. I bought them for my wife thry work great with her 7S
I would recommend this to a friendNot the Pros but Pros
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These little buds does not sound as good as the Buds Pro. But they're very near the Pro experience.
I would recommend this to a friendEar bud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were easily connected, work phenomenally. Quick assembly
I would recommend this to a friendFavorite Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these! Best earbuds I have tried. I should have bought these to begin with. I have about 5 different types of headsets/earbuds. Tried to go cheap. You buy cheap, you buy twice, or in my case 5 times. LOL! Oh and by the way, I have super small ears, these fit!
I would recommend this to a friendNosie canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are great but, the noise canceling could be better.
I would recommend this to a friendGood ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ear buds very easy to set up and use would recommend
I would recommend this to a friendCan't get tap on/off to work consistently
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could hardly get the "tap on and off" feature on the first set of buds to work. It would work once, and then not again until I put them back in the case and took them out again. Sent them in to be repaired. The replacement buds (not sure if new or repaired) are hardly better. It takes about 10 attempts at tapping to get the buds to turn off. Would never buy these again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MWMN, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Nice,,,, not great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound these produce is very nice. My only complaint is the I have a hard time keeping them in my ears. They tend to pop out and when you go to push them back in it changes the music. The call quality is top notch.
I would recommend this to a friendcompact and easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them!! they are practical and the case is compact and easy to use!
I would recommend this to a friendAverage Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get it repaired multiple times as one side stops working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Vamsee, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds2. Feel free to reach back out to us if you have any questions or if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra
Alfa Romeo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed my Buds. I would Highly recommend these Buds. Excellent
I would recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, would definitely recommend them anyone.
I would recommend this to a friendWorth the buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing piece of hardware, and worth every penny; especially for podcasters.
I would recommend this to a friendGreat Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Just download the app and connect them. Easy enough for my mom to figure out!
I would recommend this to a friend