Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 11980722
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Just Okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is great but these things fall out my ear too much. I spend alot of time chasing them down at the gym or in a parking lot.
No, I would not recommend this to a friendSleek color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek. Very nice design and classic black. Recommend.
I would recommend this to a friendLoved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are exactly what we want, price incredible!!!!
I would recommend this to a friendDecent Midgrade Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They get the job done. The price was a thumbs up and the features are more than enough for what I am using for which is bike riding through the city and light jogging.
I would recommend this to a friendThey're okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a replacement for another pair of samsung galaxy bud pro's. They are light weight, do not fit as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations TeriettaF, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Have you worn earbuds that either pinched your ears or were too loose? Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Live come with small and large wingtips that you can swap out for a more secure fit. You could even use different sizes for each ear. If your Galaxy Buds Live do not fit comfortably, you can order a pair of Buds Sleeves. Please feel free to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you need help troubleshooting your devices. Thank you for being a faithful Samsung customer. - Debra
So cute!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that they come in purple! Its my fave color!!
I would recommend this to a friendCute but no
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re nice and I love the color but my ear shape doesn’t do well with the shape of the ear buds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Hannah, we appreciate you sharing your experience with your Samsung Galaxy Buds2. We would love to help see if there are any options available to help enhance the overall comfort of your device when in usage. We have an article on our website titled "How to wear your Samsung earbuds" to help with the optimal placement for both security and comfort in the fit. You can also perform a fit test while wearing the buds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. They dont fit in your ear as snug as the apple pros, but they sound good. Be careful though, they fall out sometimes when I'm talking or chewing.
I would recommend this to a friendSamsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than falling out of my ears I like it.......
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your feedback on the Galaxy Buds2. We greatly appreciate your insights as we strive to make continuous improvements. The Buds2 features two microphones that detect ambient noise, while Active Noise Canceling technology blocks unwanted sounds. This allows background noise to be reduced by up to 98%, keeping you fully immersed in your music, games, audiobooks, and favorite podcasts. To ensure optimal performance and comfort, it’s essential to wear your Galaxy Buds2 or Galaxy Buds2 Pro correctly, as proper fitting enhances sound quality and keeps them securely in your ears. Before wearing, make sure the earbud tips are attached and follow the direction of your ear canal for the best fit. If adjustments are needed, you can rotate the buds or try a different size, and you can run a fit test in the Galaxy Wearable app. To conduct the fit test, open the app, tap on “Earbuds settings,” then select “Earbud fit test,” and follow the prompts to check the fit; the app will notify you if the fit is “Poor” or “Good,” and you can make further adjustments as necessary. If you have any further concerns or questions, do not hesitate to reach out to us at Support. -Kelvin
Loved them
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these and used them daily. Comfortable and to me better than pros. I switched back to Apple so now my husband using them daily putting his pros aside
I would recommend this to a friendGreat buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rock solid ear buds, noise canceling is top notch, my only complaint is that the mic might be too sensitive, it picks up a lot of background noise in the office when connected to my computer
I would recommend this to a friendsound quality meh, stopped working less than a yr
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was ok, but fell off after probably a few months at best. The ear cups fall off easily, are hard to clean, and one of my buds stopped working altogether after around 6 months. Really expected a lot more at the high price point, especially from a Samsung product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations FFLinBlue, thanks for taking the opportunity to review your Samsung Galaxy Buds2. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. Also feel free to check out, "No, low, or poor audio quality on Samsung earbuds" and "How to clean your Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
do your research
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this are great buds but anyone who is thinking of buying them do your research. there is a large number of complaints of them causing ear infections in the ear and Samsung knows about it
No, I would not recommend this to a friendExcellent Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent. Easy to set and use with intuitive controls and excellent features. The noise cancellation is absolutely incredible, and the ambient noise mode works better than I expected it to.
I would recommend this to a friendGreat product, if you can get it to fit!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on the day they were released as my Galaxy Buds + had broken a few days prior. The Galaxy Buds2 had amazing sound quality and awesome features. I liked the addition of the active noise cancellation feature. However, I had one big issue with them: I couldn't get them to stay in my ears. My first experience with them was while exercising. I kept having to readjust and put them back in my ears so they wouldn't fall out. I gave them another shot thinking that they just shouldn't be used while working out. Even when simply sitting down and watching a video on my phone they kept falling out. I tried the different ear piece sizes but had the same result. I still love Samsung products, but this one did not work well only because I couldn't get it to stay put. It is a great product, if you can get it to fit!
No, I would not recommend this to a friendBuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing and the connectivity is great as well but these fall out for any movement at all..
No, I would not recommend this to a friendBest Earbuds for the price, no doubts!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I have ever owned. I have had Air Pods and the wireless Beats earbuds, the sound quality, noise cancelling, and ambient enhancement of the Galaxy Buds is unparalleled.
I would recommend this to a friendGood earbud but had issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving average rating because i had connectivity issues with them. When they worked they sounded great and felt comfortable.
No, I would not recommend this to a friendThey may be great, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing, however there are some drawbacks... I found out today that some people, including myself, are allergic to the materials used in their construction. There are a few articles and forums with users getting itchy ears or even ear infections due to the nickel that is used in the charging ports. It's unfortunate because they do work very well, and I know someone that has no issues with them. But just be aware when purchasing them that you may also get a allergic reaction.
No, I would not recommend this to a friendGreat Price, Great Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear buds, great price, overall very happy with the purchase. And Best Buy had the best price and quick pickup, the Best place to get them
I would recommend this to a friend