Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 11980722
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well , no problems, would recommend it, fits perfect ,
I would recommend this to a friendCool fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product, fits well in the year. Don’t have to worry about falling out.
I would recommend this to a friendoh yea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good it has nice sound and quality personally recommendation
I would recommend this to a friendLittle buds with big sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and awesome sound. I use them to watch movies on my phone.
I would recommend this to a friendSamsung Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well but are hard to get in. The sound is really great
I would recommend this to a friendLove these!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great!! Love the noise canceling option as well as ambient option.
I would recommend this to a friendNot my favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt to crazy about these.. even thou i try all the different size buds they did not fit securely in my ear
No, I would not recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well, They don't give a problem and good price
I would recommend this to a friendPretty good headphones overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall with these headphones I didn't have any real issues with it other than just the way they fit in my ear. The sound quality and the range on them are fantastic. The voice calling is great. A really good product overall and worth the money
I would recommend this to a friendNo good, horrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep falling and after 4 months my left one stop working. Honestly, I had a horrible experience with them. Now I need to buy new ones (different brand) because my left one doesn’t work. Waste of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NidiaJ, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you on a daily basis. We have a great article on our website to help troubleshoot the the audio quality of your device. The article titled "No, low, or poor audio quality on Samsung earbuds" is a great starting point. With regards to the fit we also have an article titled "How to wear your Samsung earbuds" to help ensure the optimal placement for a secure fit. Lastly, you can also reach out to the Samsung Support Team for one on one assistance with troubleshooting and resolving any difficulty you may experience with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Great Quality Sound and Profile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, sleek design and great sounds quality. My new favorite buds.
I would recommend this to a friendEh...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of your ear pretty easily. They may be great for some people but I was not impressed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jerahme!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144249129
Thank you for choosing Samsung!
-Remie
Decent buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays in my ear pretty good and bass not as good as the Samsung Buds+
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It has excellent sound quality. Have been enjoying it since i got it
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awful. I lost my samsung live earbuds and thought that since these were newer the would be better. Absolutely not. They kept falling out of my ears so i couldnt work out with them in my ears. Terrible buy.
No, I would not recommend this to a friendBud 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not clear from the receiving end. Each time I use it, people complains that it is not clear.
No, I would not recommend this to a friendSamsung buds 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product no issues highly recommended the sound is great clear pro
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing. Love the color too. And the best part was it was a GIFT!
I would recommend this to a friendBuds 2 bad ear tips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but buds falls out quickly, tip don’t fit my special small ears I’ve tried them all that came included other than that the buds works as intended nice little software in Conjunction with my s21 ultra would be perfect if included universal tips that memorize ears shape to prevent fall outs. I had to purchase 3rd party ear tips And since then they work great.
I would recommend this to a friendGreat quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theae are great earbuds. Sound is awesome. Highly recommend
I would recommend this to a friend