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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 5267 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,267 reviews
  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work amazing and have great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the and they sound great. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome. My husband uses them everyday.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Easy to set up. Great functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates flawlessly with my 22 ultra. Noise canceling is not prefect but it works for what I need. Calling audio is great and I've received no complaints. I appreciate the ability to locate the missing case and ear buds if needed. Overall, I'm satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love perfect for my galaxy s22 ultra great sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the product and it came when it was supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and great sound quality , 5 star item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fair price and very use to learn to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent sound, good quality, definitely I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Very good quality and has longer battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice ear buds. Sometimes the sound in muffled. Would recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hambone!

      Thank you for purchasing Samsung Galaxy Buds2 True and leaving a review. We appreciate you sharing your experience with us. We apologize if you have a muffled sound in your earbuds. Let me help. Let me share with you this troubleshooting link on how to improve the audio quality of your Galaxy buds:

      https://www.samsung.com/us/support/troubleshooting/TSG01111323/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144230756

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think over all they're good but battery doesnt last that long,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bettery life. Comfortable Love the color ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Excellent battery life after charging!.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt fit in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good quality but they keep falling out my ear

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,


      Thank you for reaching out to us. We sincerely apologize that your Galaxy Buds2 keeps falling from your ears. I understand how important it is to ensure that your buds stay in place and not worry about them slipping.


      Please visit this link on how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/


      Also, you may visit our youtube video for some adjusting tips for best fit:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144210155

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Is it simply the best?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more wonderful practical comfortable AND easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and integration with Samsung phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product realy easy to use good sound quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke Three Months In, Best Buy Won't Help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these buds for three months, I use them probably once or twice a week. The right one has already broken. Best Buy will not help fix or replace them in any way. Samsung requires that I mail them in for repair and potential replacement. For an expensive product to break three months after purchase and the store that sells them to be completely hands off will be instructive in my future electronics purchase choices.

    No, I would not recommend this to a friend