Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 11980722
Customer reviews
Rating 4.4 out of 5 stars with 5267 reviews
(5,267 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them because they were very easy to pair and use. Only issue I have is my left bud has fallen out of my ear twice! I looked on YouTube to make sure they are in properly. I only use them at home for now.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
Handles High Capacity Hard Drives With No Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dual hard drive docking station was easy to connect. It immediately recognized the 3TB hard drive I loaded - which was the primary reason for the purchase of this particular item. (An older version of a different brand didn't read anything over a 2TB capacity hard drive.)
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 2 out of 5 stars
Miss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work just ok. The people I am talking to say that I am hard to hear or understand. I wish there were at least a small boom for the microphone, that might help. Also, they hurt my ears if I try to wear them for more than 20 - 30 minutes,
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Terrible case!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good earphones! But the case opens on its own! So easy to lose they earbuds! I lost them twice! Ridiculous how samsung used to jave great cases before that won't just open that easy!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the hype.⁰
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like them. Difficult to be heard. The sound quality did not meet b my expectations.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your candid feedback with us, Fegee. We aim to provide our customers with the best possible experience with our products and services. We see that you reached out regarding the Galaxy Buds2. The Buds2 features three microphones and a built-in voice pickup unit to ensure clearer calls. Additionally, a machine-learning solution filters out unwanted background noise, allowing you to share your world more effectively with family and friends. The low-profile design helps minimize wind disruption, ensuring that your outdoor calls come through clearly. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple of reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Check out our article "No, low, or poor audio quality on Samsung earbuds" for options to help troubleshoot the audio challenges you may be experiencing. If you require any further assistance with this or anything else, please do not hesitate to reach out to us at Support. -Kelvin
Rated 1 out of 5 stars
Glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope you have better luck. 3 week into purchasing them, sound kept cutting out. Luckily Best Buy did me a favor and approved to take them back and switch to Google Pro buds which have worked perfectly since.)
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 4 out of 5 stars
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying these headphones but they constantly fall ouy of my ears. I am afraid they will break every time they fall out. If not for this issue, I would have given these five stars. Battery isnt up to par either.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 3 out of 5 stars
Try looking for alternatives
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is top notch, only complaint is that the body is way too glossy. No grip, slips out of my hand. Doesn't sit very well in my ears either. 7/10
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Earbuds I've used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I've used so far. I used a set of akg n400's before, but they were way too uncomfortable, fell out too easily, and battery life sucked. That could just be me and the fact I didn't have the other silicone ear triangle things. Not sure these sound as good as the n400's, but they sound very good. Sound: I like good audio, but I really don't have a great ear for judging quality. That said, these sound great to me. They sound very similiar to the AKG N400's perhaps with less bass. Fit: The buds2 fit in my ear very nicely with the included tips and I can wear them for around 9hrs without issues. They do fall out occasionall, but it's usually easy to feel when they're falling out and adjust them. Battery: The battery life on these is very impressive, as they often last 6-9hrs without charging in the case. For some reason the earbuds often drain their batteries unevenly, so you'll end up with one dead and one with 20-30% charge still. The case battery is very good and I've never ran it empty before. Case: Honestly, the case is probably my biggest issue with these earbuds. Any light drop and the case will shoot out the tiny earbuds in a 360, and then the case will close itself. This makes it really easy to lose the earbuds and not notice because the case closed itself back up. Buttons: It took me a few weeks of using the earbuds to appreciate the touch controls. Now it works fairly reliably. The app also gives you a lot of controls for the buttons. Noise Cancellation/Ambient Sound: Noise cancelling is pretty good. Not amazing but good. Some static is audible when using it. Ambient sound is okayish. It picks up on a lot of unwanted background noises like fan noise and doesn't pick up on people's speech well. Both of these features are made worse by what I talk about below.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 1 out of 5 stars
Inconvenient and not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my third pair of Galaxy buds 2. They may work well 2 weeks or a month. They start having connection issues that are inconvenient and not worth the money and time you spend trying to work through them. Both left and right earbuds have connection issues one after the other i do not recommend the earphones
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these they work great for what i needed them for, the only bad part is the right bud never fully charges. It only charges to 67% and stays there. Other than that they're great.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 2 out of 5 stars
Not a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear plugs really don't cancelled noise unless you have both in but still don't cancel noise in background
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AaronS, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We understand how great the experience is when you can block out the outside world and fully immerse in your media. We have an article on our website to help with this feature of your device titled "Use Active noise canceling on your Samsung earbuds". You can also reach out to the Samsung Support Team for further assistance if this feature of your device is not operating as expected. Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
Not snug enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like them but unfortunately they didn’t fit too good in my ear and as a result I couldn’t hear phone conversations or music.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my old, broken pair of ear buds. I love the sound quality and the fact that even tho it "mutes" outside noises, I can still hear what is going on around me...which helps me avoid getting hit by cars or bike riders...LOLOL
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 1 out of 5 stars
Dont buy| low sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds are not upto the mark. I reciever always complains the voice went low suddenly. This happens after 15mins in a long call. Due to this i have stoped using the buds. Also i use the Samsung s22Ultra phone so there should be no Bluetooth connectivity issue but yhere is something wrong!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Aniruddah, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We completely understand how valuable your phone calls are to you on a daily basis. Please reach out to the Samsung Support Team for assistance with the functionality and features to help ensure your calls are clear and the volume does not diminish after a short period of time. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Wait For The Next Model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several versions of the Samsung earbuds. And this one is probably my second least favorite. The Buds2 stay in better than the more expensive Buds Pro (which is my least favorite due to fit). But I have to say the range on the Bud2 is the worst of all the ones I have had. One thing that I really don't like is that the case is glossy white. And the graphite is grayer than I thought it would be. I wanted black, but that color is only available with the Pro (which again didn't fit as well). And I have tried all of the advice from Samsung on the fit, but it didn't change anything. Bring back the IconX model!! That was the best.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, William. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Rated 1 out of 5 stars
Awful earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a waste of money. No one can hear me when I call them, don't fit in my ear, and audio is bad.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for everyone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of these earbuds. I had the previous version of the Samsung buds and I enjoyed them much better until the dog destroyed them. I do not like the fit in my ear, could be my ears......who knows.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I know why people spend more money on headphones, I was a loyal skull candy fan because they were decently priced but did not last long and would never connect these are wonderful and connect within seconds. Haven't had any problems yet.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 3 out of 5 stars
Touch 0 Click 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at all. I prefer a bit mire bass punch but the bass isnts absent in this. I cant get used to touch, i prefer physical buttons, i get it wrong at least 60% of the time.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, MrRam76. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla







