Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 11980722
Customer reviews
Rating 4.4 out of 5 stars with 5267 reviews
(5,267 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Ms shopper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. A battery that lasts, connects to ever Apple product that I have with ease. Now I have to buy a pair for my husband since he always wants to borrow mine.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 2 out of 5 stars
Battery life is terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit good but the battery life is absolutely terrible.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Andrea, we appreciate your feedback on your Samsung Galaxy Buds2. We love hearing you are enjoying the fit and audio quality of your device. If you are looking to have a longer battery experience, you can use the ambient sound feature that will have the battery last longer than the active noise canceling setting. We also have an article on our website titled "All about your Samsung earbuds’ battery life" to help you troubleshoot this matter at your convenience. You can also reach out to the Samsung Support Team if you continue to experience this matter with the battery. Thank you for being a Samsung customer. -Elizabeth
Rated 5 out of 5 stars
Best Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received as a Christmas gift after my old headset stop working. I didn’t think they would stay in ears but haven’t had a problem. The ear buds are the best. The color also match my phone. I’m very happy.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
Great Gift for Teen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my son, great price and we didn't need the all the functionality of the Pro version. Tried them on and very confortable so may get some for myself
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Earpods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these the sound is way better than the 1st gen, i have a minor issue my ear hole isnt that big so its a little uncomfortable with the fitting i have but i still love them.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after one year thr case caught on fire after charging for 10 minutes
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
No, I would not recommend this to a friendRated 2 out of 5 stars
EarPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because these earbuds did not work properly.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Evie, thank you for your feedback on your Samsung Galaxy Buds2. We would be happy to help you troubleshoot any aspect of your device that is not functioning as intended or expected. Without knowing what you have been experiencing with your device, we have the Samsung Support Team available to assist you directly. These experts can answer any questions and provide troubleshooting tips to help you resolve what you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These exceeded my expectations as far as quality there was a hick up in the delivery process but bestbuy took care of that effortlessly, definitely impressed
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Pretty good for my first pair of wireless earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are really good the only problem ive had with them so far is that they sometimes fall out of my ears. I could probably fix this by getting some bigger replacement tips.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 2 out of 5 stars
Not my cup of tea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these were the buds I bought. The battery life sucks whether using them or not. They do not stay in as well as the + true buds. Returning them to store.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Small for powerful Earbuds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While small, they fit perfectly in the ears. Easy to setup since many modern devices will automatically detect them the minute you take them out of the case. I highly recommend!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work better than I was expecting. They automatically connect when I put them in. You tap on them to control the noise canceling. Very easy to use.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 1 out of 5 stars
They suck!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are aweful!!! They keep connecting and disconnecting. I thought that it was because they weren't charged but if charged or not they still do the samething. Smh
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendRated 5 out of 5 stars
Pleasantly Surprised!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in a debate with myself on which brand to purchase and decided to go with the Samsung Galaxy buds2 and once I connected the earbuds to my cell phone I knew in a instance I made the right choice.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 1 out of 5 stars
Do not buy - they fall out.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay in my ears during any kind of working out or even mowing the grass. They fall out every few minutes.... Tried to return but didn't know you only had 2 weeks to return to best buy. Would not recommend these at all. Many people report the same issue... Now I'm stuck with a product I can't even use.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
No, I would not recommend this to a friendRated 5 out of 5 stars
Purchase Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man i can't even loe about these Bluetooth headphones i luv them way better then air pods easy to hook up to your phone and ev everything i luv them....
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
Is great sound but a little uncomfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing but they but they do not fit my ears well. They fall out easily and are a little uncomfortable
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inwould live to golive this 5 stars but they fall out of my ear. I would love it if they created a pair like beats by dre that wrap around the ear with the same galaxy buds 2
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working after 40 days. Unable to exchange because it was passed the 30 day mark. One earbud, just wouldn't turn on. The other, I could hear them but they couldn't hear me. The cashier said, you just have to purchase another pair. It's just another $200.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Sola, thank you for your feedback on your Samsung Galaxy Buds2. We understand how frustrating it is to have a device that is not operating as intended or expected. We have an article on our website to help you troubleshoot this matter titled "No, low, or poor audio quality on Samsung earbuds". You can also work with the Samsung Support Team to review any and all options available to you to resolve this matter with your buds and ensure you have the full experience of your device. Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
Save your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for long wear as they get uncomfortable. Noise cancelation is horrible. Wasted my money
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend







