Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 11980722
Customer reviews
Rating 4.4 out of 5 stars with 5267 reviews
(5,267 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not secure in ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not stay in ears well at all, sound is decent but not great. Id look elsewhere
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dallas... Thank you for your review of the Samsung Galaxy Buds2 earbuds. We appreciate all feedback as it ensures we remain innovative and improve on the designs and functionality of our products. When you get a moment, take a look at the video on Samsung's YouTube channel, along with an article that should help you achieve a more comfortable fit. "Galaxy Buds2: How to find the perfect fit with the Earbud fit test", and "How to wear your Samsung earbuds". Please reach out to Samsung Support for additional assistance. Thank you for being a valued member of the Samsung family. -Bethany
Rated 2 out of 5 stars
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying. Keep slipping out of my ears. Need a better design. Takes look to connect to my phone compared to others
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendRated 2 out of 5 stars
I returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not practice. I don't liked they come out every time
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gigi, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the fit of your buds are to you enjoyment, we have an article on our website to help our customers with the fit of their device titled "How to wear your Samsung earbuds" and you can perform a fit test while wearing your buds and connected in the Samsung Wearables app. Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling off, doesn't stay in the ear dissapointed with the gadgets as I now cannot use them much
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life sucks. The sound is okay but not great. Very spotty.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Fall-Out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just lifting my head sometimes the earplugs just falls out and i can't answer or ends phones calls
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Love Them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son for Christmas. I have a pair and love them. He wanted new ear buds and I wanted him to have something nice. He loves them
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are so much better than I was expecting! My sales person was knowledgeable and it definitely helped in my final decision. The purple was a fun bonus!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 2 out of 5 stars
Budz2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud always has issues. Does not connect seamlessly. Overall, i would take them back if i could.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Would not stay in ear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchases these to replace my lost buds pro plus. The sound was good and no complaints when on phone calls. I liked the noise canceling and ambient mode. They worked well. However the fit was terrible. When having a conversation the buds would come loose in my ear and i had to adjust them no matter what size tip I used. It felt like I needed to adjust all the time and cause mis- touches everytime.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
Samsung buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds muffles again. Not sure if apple purposely doesn’t allow other Bluetooth to work but not good
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Uncomfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable bufd live ia better and the shape does not fit well on the ear
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Its pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their pretty good for the price, they charge fast, they look nice, and they have more features than the original galaxy buds.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 2 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No impressed. I wish they had the ones u wanted in stock
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mike, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a range of preferences and requirements for their chosen device. Without knowing what features you are not currently loving, we have some resources available to assist you. The full device manual is available on our website to help discover the full capabilities of your deivce. You can also work directly with the Samsung Support Team with any questions or aspect of your device that is causing you frustration. Thank you for being a Samsung customer. -Elizabeth
Rated 4 out of 5 stars
Good not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. Sometimes difficult to seat in my ears at first. Noise cancelation is average. Overall decent but would rather pay a little less for these.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my 10 year old brother and he LOVES them! He has little ears so it’s kind of hard for them to sit in there, but he changed the earbud size and it fits a little better
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friendRated 2 out of 5 stars
Didn't enjoy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was you small for my ears, it kept talking off. It didn't have next, skip, or other options there was no other options besides on/off for tapping it.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Buds 2 are a must buy!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my buds, however, it would be nice if the single bud was sold separately when misplaced. This is the reason why I have purchased these. and I bought 2!!! :)
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 1 out of 5 stars
WORTHLESS:
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are useless. They have no background noise reduction capabilities. When having a phone conversation, the person wearing they sound extremely muffled. I would not recommend these even for children.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Harley, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you and we'd be happy to help with the settings and features. We have two articles on our website to help with both the ANC feature and the audio quality during your calls titled "Use Active noise canceling on your Samsung earbuds" and "Use call features on your Samsung earbuds". You can also reach out to the Samsung Support Team if your device is still not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Good buds but fall out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality, connection, easy to use. Con - fall out when ear gets sweaty.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend







