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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 5267 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,267 reviews
  • Rated 1 out of 5 stars

    Not secure in ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not stay in ears well at all, sound is decent but not great. Id look elsewhere

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dallas... Thank you for your review of the Samsung Galaxy Buds2 earbuds. We appreciate all feedback as it ensures we remain innovative and improve on the designs and functionality of our products. When you get a moment, take a look at the video on Samsung's YouTube channel, along with an article that should help you achieve a more comfortable fit. "Galaxy Buds2: How to find the perfect fit with the Earbud fit test", and "How to wear your Samsung earbuds". Please reach out to Samsung Support for additional assistance. Thank you for being a valued member of the Samsung family. -Bethany Samsung

  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying. Keep slipping out of my ears. Need a better design. Takes look to connect to my phone compared to others

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not practice. I don't liked they come out every time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gigi, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the fit of your buds are to you enjoyment, we have an article on our website to help our customers with the fit of their device titled "How to wear your Samsung earbuds" and you can perform a fit test while wearing your buds and connected in the Samsung Wearables app. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling off, doesn't stay in the ear dissapointed with the gadgets as I now cannot use them much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life sucks. The sound is okay but not great. Very spotty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fall-Out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just lifting my head sometimes the earplugs just falls out and i can't answer or ends phones calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for Christmas. I have a pair and love them. He wanted new ear buds and I wanted him to have something nice. He loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so much better than I was expecting! My sales person was knowledgeable and it definitely helped in my final decision. The purple was a fun bonus!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Budz2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud always has issues. Does not connect seamlessly. Overall, i would take them back if i could.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not stay in ear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases these to replace my lost buds pro plus. The sound was good and no complaints when on phone calls. I liked the noise canceling and ambient mode. They worked well. However the fit was terrible. When having a conversation the buds would come loose in my ear and i had to adjust them no matter what size tip I used. It felt like I needed to adjust all the time and cause mis- touches everytime.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds muffles again. Not sure if apple purposely doesn’t allow other Bluetooth to work but not good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable bufd live ia better and the shape does not fit well on the ear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their pretty good for the price, they charge fast, they look nice, and they have more features than the original galaxy buds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No impressed. I wish they had the ones u wanted in stock

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mike, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a range of preferences and requirements for their chosen device. Without knowing what features you are not currently loving, we have some resources available to assist you. The full device manual is available on our website to help discover the full capabilities of your deivce. You can also work directly with the Samsung Support Team with any questions or aspect of your device that is causing you frustration. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Sometimes difficult to seat in my ears at first. Noise cancelation is average. Overall decent but would rather pay a little less for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 10 year old brother and he LOVES them! He has little ears so it’s kind of hard for them to sit in there, but he changed the earbud size and it fits a little better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't enjoy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was you small for my ears, it kept talking off. It didn't have next, skip, or other options there was no other options besides on/off for tapping it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds 2 are a must buy!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my buds, however, it would be nice if the single bud was sold separately when misplaced. This is the reason why I have purchased these. and I bought 2!!! :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORTHLESS:

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are useless. They have no background noise reduction capabilities. When having a phone conversation, the person wearing they sound extremely muffled. I would not recommend these even for children.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Harley, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you and we'd be happy to help with the settings and features. We have two articles on our website to help with both the ANC feature and the audio quality during your calls titled "Use Active noise canceling on your Samsung earbuds" and "Use call features on your Samsung earbuds". You can also reach out to the Samsung Support Team if your device is still not operating as intended. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Good buds but fall out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, connection, easy to use. Con - fall out when ear gets sweaty.

    I would recommend this to a friend