Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 11980722
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ear buds. I don't hear any noise in the background when I'm talking
I would recommend this to a friendgreat ear buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought them for my wife, they match the color of her phone, she loves them!
I would recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new earbuds!!! Really happy I chose them!!
I would recommend this to a friendMaybe deffective very unsatisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these just yesterday upon opening the box i was excited as they looked very good. Unfortunately i was met with low sound quality, the anc wasnt very good, and on top I was having connection issues just the next morning. I will definitely be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Steven. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Galaxy Buds2. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links addressing the concerns you mentioned.
Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/
No, low or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144348244
Have a great day.
^Charles
Awesome earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. Excellent sound quality, nice price.
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother loves them. Gave them to him as his birthday/Christmas present.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were great. I purchased them and used them
No, I would not recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound. Not to mention Samsung never lets me down
I would recommend this to a friendI don't like it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly come out of the ear. It's impossible to play sports with them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We deeply appreciate you taking the time to share your genuine thoughts on the Buds2 True, Angie. Your insightful feedback is invaluable to us as we are committed to continuously enhancing our products and services to better meet the needs of our customers. The Buds2 True is engineered with a cutting-edge Dynamic 2-Way Woofer & Tweeter speaker system, meticulously designed to deliver an unparalleled audio experience characterized by remarkable clarity and precision. This innovative technology ensures that you can enjoy your favorite music and audio content with uncompromising quality. We acknowledge the concerns you raised regarding the fit of the ear tips. It's important to note that the Buds2 True comes equipped with Small, Medium, and Large ear tips, providing you with the flexibility to customize your listening experience and achieve the perfect fit that suits your individual preferences and ear size. If you have any further concerns or questions, be sure to reach out to us at Support. -Kelvin
Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This buds is not for do exercises and the material don’t have good quality.
No, I would not recommend this to a friendNot bad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good just wish it wasn’t so touch sensitive
I would recommend this to a friendGreat product!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!!! Paired perfectly to my phone and is working great!!!!!!
I would recommend this to a friendNew buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear so clearly with my new ear buds hands free
I would recommend this to a friendEarbuds are not the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best headphones always something wrong with them and always coming out of my ear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to share your feedback on the Galaxy Buds2, Weezy. We noticed you reached out to share your thoughts on the Galaxy Buds2. The Galaxy Buds2 features powerful, deep bass and clear treble through its two-way dynamic speakers. They provide well-balanced sound quality that enhances every moment of your audio experience, allowing you to feel as if you're right there in the moment. To properly wear your Galaxy Buds2 or Galaxy Buds2 Pro, start by ensuring that the earbud tips are securely attached. Insert the earbuds following the direction of your ear canal for optimal comfort and sound quality, and if adjustments are needed, rotate the buds or consider trying a different size for a better fit. We value your feedback, as it aids in our product improvement. To check for the right fit, use the earbud fit test in the Galaxy Wearable app: open the app on the connected phone, select Earbuds Settings, and choose Earbud Fit Test. Tap Start, place both earbuds in your ears, and then tap Next. If prompted, you can tap Try Again to retake the test. The buds will chime, and the app will indicate whether the fit is “Poor Fit” or “Good Fit”; continue to run the test and make adjustments as necessary. For any further concerns or questions, please do not hesitate to reach out to us at Support. -Kelvn
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from the great vendor via a great retailer
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great experience!!! Easy transaction and pick up!!!
I would recommend this to a friendCheaper version of first Galaxy buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These felt like a crappy version of the first buds Samsung threw out. Sound quality not as good.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible waste of money. Almost lost it 5 times already because it keeps falling out
No, I would not recommend this to a friendgood but not so good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are very comfortable in the ear however sound for voice is no good. many people would call me and complain of the static they would hear. great for music but horrible for voice calls.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not that great. Not worth the cost. Most of my electronics are Samsung. These headphones sound horrible and I don't like that they can just fall out of your ear. I prefer the behind the neck strap. I could never run with these. Very disappointed.
No, I would not recommend this to a friend