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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 5267 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,267 reviews
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds pretty Good……… I really enjoy the sound…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some pretty good earbuds. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung with Samsung the only way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome/Just what I should have purchased at first!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love Samsung products but these not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in my ear they don't stay connected to my phone year works the other doesn't at times I listen all day and they don't have that capability can't get calls on earbuds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They wouldnt stay in my ear@

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fidnt care much for these earbuds, they never stayed in my ear even after changing the tips!! They srent as loud as the earbuds I javd previously ( galaxy buds live) I will be returning these and getting something else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my husband. He loves them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I expected. Alot of times the caller on the other end can't hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like them. They kept falling out of my ear. No grip at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product and rhe best value for tha money....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sensitive skin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to use and set up. But, I'll will be returning these buds. It breaks out my ears and its very painful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earbuds :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these earbuds up while on my lunch break on Black Friday, and they have not let me down since. This product features incredible audio adjustment and quality, easy and convenient touch controls, and excellent connectivity so long as both earbuds are close enough to one another. I do not use these earbuds for extended periods of time, but I have never gotten home from school or work without the buds and case all being above 75% battery life. The waiting line for pick-up was a little long (as expected on Black Friday), but it only took about 30 seconds for the employee to bring me my product. Thank you very much, Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Universal Fit Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was lower than previous earphones, placement in ear was very wonky, sitting still or talking to someone would cause them to fall out. Overall design is terrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy Buds2 True Wireless Earbud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Buds2 True Wireless Earbud Headphones were too heavy for my ear and kept falling out and I had to push them so far into my ear to keep them from falling out, which hindered me from hearing in general.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and never worked properly. Bought a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Badly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good badly dont buy ..............................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they broke in two months of owning. I would not suggest buying them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse Buds ever, Samsung has loss its quality of products or their really trying hard to get with Apple. Just buy the OG buds or the Buds+ These Buds still doesn't have the Mute to hold in a Phone call either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones aren't keeping a charge. Headphones are constantly connected to my phone even while in the case. I would return but unable to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Buds2 is not as I expected. The mic is the worst, people have a hard time listening to me if I am in shop or a little noisy area. It's a terrible product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controlling off,on,pause ect... to easy to change by accident. I don't like them due to personal needs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Carol, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a steadfast Samsung customer. - Debra Samsung