Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 11980722
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Galaxy buds 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice clarity is poor and the battery runs out quick
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy NeAs, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 give you up to 7.5 hours of play time per charge, which can be extended to up to 29 hours more with a fully charged case. Placing the buds in the charging case for 10 minutes will give you up to 150 minutes of play time. Feel free to check out the article titled, "All about your Samsung earbuds' battery life" for more information of your Galaxy Buds' battery life. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. The article titled, "No, low, or poor audio quality on Samsung earbuds" addresses audio quality so make sure to check out this article, too! Let us know if you would like further assistance by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra
Decent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried each size of the buds given to you, they slide out of my ear and will fall if I don't catch it fast enough. I use it as a backup while working.
No, I would not recommend this to a friendLoose in ear despite trying different ear tips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds work well with my Samsung s22 Ultra but do not stay in my ears very well despite trying all of the different sizes of rubber earbud tips.
No, I would not recommend this to a friendWorst item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls from your ear to easy. To connect it’s hard and long time waiting to pair. To connect to the Samsung app to track it, impossible.
No, I would not recommend this to a friendGalaxy Buds2 are PERFECT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to start out with that I own the Galaxy buds plus and the Galaxy buds pro. I prefer the Galaxy buds2 over both of them. It takes the best features of both buds and packs them into one PERFECT bud for me. I cannot stress how much I love the Galaxy buds2. They are as comfortable or if not more comfortable than the galaxy buds plus and almost as good of sound quality as the buds pro. The buds pro would fall out of my ear and would hurt too much if I kept shoving them back in my ear. I wore them for four hours 8/26/21 because I got them early. I cannot find anywhere to give them a positive review because it was still on pre-order. I personally think they should change the app because I was fiddling around a little trying to figure out why, by default, they weren't controllable with one earbud like the previous generations. You have to enable some settings in the samsung wearable app to get that capability. Also, I didn't realize you can tune the way the ambient noise sounds! At first, they weren't that great because it was boosting low end noise and made it rumbly. I tuned it to clear and they sound just as good as the ambient noise on the buds pro now! The ambient noise from the Galaxy buds plus is absolutely atrocious compared to the buds pro and buds2. I would have the ambient noise set to high on the buds plus and I still couldn't hear someone 5 feet away from me. I can now have Active Noise Cancellation (ANC) with one earbud when the buds pro couldn't. I wear earbuds 8 hours a day in one ear at my office and I walk through a factory and I tested the ANC with one ear and it worked better than passive noise cancellation for sure. They aren't the best at ANC, but neither are the buds pro. With all of that said, these are the perfect pair of buds they have produced. A perfect in between the buds plus and the buds pro and I would choose them over both pairs any day of the week. TLDR: They are the perfect pair of Galaxy buds because it takes the best of the Galaxy buds plus and Galaxy buds pro and packs them into one amazing product. I would choose to wear them everyday over either of those earbuds.
I would recommend this to a friendPoor Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is terrible, Consistently fall out of ears. Uncomfortable.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good and you cant hear any distractions. But they keep falling out my ear almost lost them a couple of times
No, I would not recommend this to a friendClarity issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recipients of my calls issues with hearing me clearly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Storm720, thanks for taking the opportunity to review your Samsung Galaxy Buds2. We appreciate your transparency. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a moment to review, "No, low, or poor audio quality on Samsung earbuds" when you have some time to help resolve what you may be experiencing with your Galaxy Buds2. If you would like further assistance afterwards or if you have any questions for us, do not hesitate to contact Samsung Support. We're always happy to assist you in every way that we can! Thank you for being a faithful Samsung customer. - Debra
Not a good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, with a very uncomfortable fit..can't wear them without falling out of your ear
No, I would not recommend this to a friendEarbuds Are Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had these buds for 2 months and the right side stopped working and they don't even connect to my phone smh
No, I would not recommend this to a friendNot fitting.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not fit and fall out all the time when I am running.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ChelseaN, thank you for your feedback on your Samsung Galaxy Buds2. We understand how important the fit of your buds is to you for a wide range of activities throughout your day. We have a great article on our website titled "How to wear your Samsung earbuds" to help with this. The device comes with additional ear tips in a larger and smaller size as well to help with the fit. Lastly you can perform a fit test while wearing the buds and connected in the Samsung wearables app to help get the secure fit you are look for with your device. Thank you for being a Samsung customer. -Elizabeth
Decent product, could be better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone conversations from person on other line is terrible quality and can tend to fall out of ear
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 month old and 1 ear bud is no longer working. I should have just bought a refurbished pair if I would have known it was such lousy quality
No, I would not recommend this to a friendAll good except for battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just gone say this is a nice pair of ear buds. Everything thing is nice except for the battery life. I bought these for my wife on Christmas. She really enjoys them.
I would recommend this to a friendAlready dieing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back in November and one the ear buds is already noticeably quieter. Super disappointed in galazy buds recently
No, I would not recommend this to a friendOK wireless earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound but they don't fit my ears very well. Always falling out and when you push them back in I hit the button to disconnect the call. Better options out there.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst wireless earbuds I have owned. No one can hear me when I am talking, on any mode. Wish I could return them. Total waste of money.
No, I would not recommend this to a friendBad sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them because of sound quality. Did not meet my expectations.
No, I would not recommend this to a friendNot clear on information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These may work well but not with iPhones. The information in store says blue tooth compatible with iPhone but you can not download the app to run the controls.
No, I would not recommend this to a friendPoor design/quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate them! They are large, fall out of ears, and just uncomfortable.
No, I would not recommend this to a friend