Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- |
- SKU:
- 11980722
Customer reviews
Rating 4.4 out of 5 stars with 5267 reviews
(5,267 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Bad Shortage.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My left earbud is going out little by little. And I haven't had them over even 8 months.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not as expected. There are better sounding earbuds out there
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Waste of funds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i never purchased these. They fall out my ear. It was too late to take them back.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
No, I would not recommend this to a friendRated 1 out of 5 stars
Buds 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable and the sound is subpar. Voices aren’t clear and outside sounds easily creep in.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 1 out of 5 stars
DON'T PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these buds would be better than the previous samsung buds...but these are garbage. I don't know what they are making the plastic(rubber( material with...but they make my ear ITCH REALLY BAD..on top of that they won't stay in my ear.. KEEP CONSTANTLY FALLING OUT. for 100 bucks my ear shouldn't itch neither should they be falling out as well!! TERRIBLE EAR BUDS!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for active people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They Fall off too easy.. not useful for active activities
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quaity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in oct and they stopped changing worst buds ever dont buy
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Just OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound on these is OK, but not what I was expecting. Returned
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendRated 1 out of 5 stars
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't put out good sound and the left earbud can't really hear out of.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Their ok...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose Quiet Comfort's far surpassed these. I don't like the way they fit in my ears.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound poor fit and disconnect way to frequently not worth 30 bucks let alone near 200
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, it is good to hear that you are enjoying the great sound of your Galaxy Buds2. I apologize to hear that it disconnects and does not fit properly. Here are some links to help with the frequent disconnection and fit it properly.
Galaxy buds disconnect from phone often  https://www.samsung.com/us/support/troubleshooting/TSG01208805/.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144156356
Have a great day.
^Charles
Rated 1 out of 5 stars
Lose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very smooth and fall down when you do exercise.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont sit in my ear like i like. They fall put after maybe 10 minutes.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friendRated 3 out of 5 stars
Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and good they are extremely reliable and great product
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 3 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product doesn't fit well in the ear. It struggles to meet the standard Samsung has set.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because they often disconnect. They dont hold a charge as advertised.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendRated 3 out of 5 stars
Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound cut in and out. Returned them for a new pair. New pair much better.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 3 out of 5 stars
Samsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, however, as with the watch. Recharging is frequently needed.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 3 out of 5 stars
Half-way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the other galaxy buds better. They don't stay in my ear and keep turning off
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meeka, thank you for bringing this to our attention. I sincerely apologize for the inconvenience you experienced with your Galaxy Buds2
not fit your ear properly. Please know that we value your feedback, and we will continue working on improving the quality of our products. Here is a link you might find helpful.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144210670
Have a great day.
^Charles
Rated 1 out of 5 stars
Won’t stay in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will not say in no matter which size piece I use
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend







