Customer Ratings & Reviews
- Model:
- SM-R177NZKAXAR
- SKU:
- 11980722
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ear buds were too large for my husbands ears ,,kept falling ut
No, I would not recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but people complain about hearing me properly when i talk to them
I would recommend this to a friendSamsung earbuds 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud. The fit is ok and the mic is pretty good.
No, I would not recommend this to a friendPoor charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but the battery life and charging quality is poor.
I would recommend this to a friendear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too large for my ears, dont stay in whiole wearing them
No, I would not recommend this to a friendDo not stay in ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly fall out of my ears. Minimum characters
No, I would not recommend this to a friendBad fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out to easily even after changing the ear pieces
No, I would not recommend this to a friendFalls out of ear and disconnects when sweating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned within a week. Kept disconnecting while I was outside working on my truck. The sweat kept causing the connection to drop. No matter which tip I tried, the buds wouldn't stay in my ears. And I'm always able to use the Galaxy buds right out of the box since the first buds. Bass was weaker than the Pro as well.
No, I would not recommend this to a friendCrap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man o man I hate how Samsung products quality has drop threw out the years to catch up with Apple BS products. This thing uncomfortable, I've switch the tips as well. THE Main feature doesn't work still which is Hold to Mute in a Phone call. I'll just keep using my OG buds Don't waste your time try maybe the Buds+
No, I would not recommend this to a friendPainful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt your ears tried the different attachments and they still fall off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Nunez. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Samsung Galaxy Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I really expected I was expected more but it's an OK product
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dennise!
Thank you for purchasing Samsung Galaxy Buds2 True and leaving a review here. Congratulations on your new earbuds! We are happy to know that it works for you. We at Samsung only want the best welfare of our customers while using our products. Rest assured that we will continue on improving our world-class products and services.
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144221171
Thank you for choosing Samsung!
-Remie
Ear bud drama
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I submitted a response to thistied to my phone purchase. Please read
No, I would not recommend this to a friendGalaxy 2 earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds, for the price are meh. Wish I didn't spend the money on these.
No, I would not recommend this to a friendNo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last. They stopped working within a year....
No, I would not recommend this to a friendgreat features, don't stay in ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great set of buds. The features offered work really well and have easy controls via your smart phone. My only issue is they wont stay in my ears. doesn't seem to matter which rubber ear piece or how i place them in the ears. normal walking and talking will cause them to pop out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, NaturalSpook. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, (https://www.samsung.com/us/support/answer/ANS00082785/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
Galaxy Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and easy to set up. Not a great fit in my ears.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Guster!
Thank you for reaching out to us. We truly appreciate your time to let us know of your concern with regards to your Galaxy Buds2 True. We are so sorry that you find the buds difficult to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144216032
Thank you for choosing Samsung!
-Remie
Poor Sound Quality Does Not Compensate Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fair sound quality does not compensate the price. More treble than bass. Actually very little bass. I found better sounding earbuds for lesser price point with great balance of sound, treble and bass. (Skullcandy Indy).
No, I would not recommend this to a frienddidnt keep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt end up keeping these for long because of the cost
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning. Do not pair with devises as promised.
No, I would not recommend this to a friendDisappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use with my wife's Apple I-Pad. Booooo!!!!!
No, I would not recommend this to a friend